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Epson Perfection V500 Photo scanner - just-stopped-dead :(
Posted by: Lizabeth
Date: November 11, 2011 11:21AM
Scanning away just fine and it quit. Won't power up. Reseated all the cords to the scanner, computer and electrical outlet. Checked the fuse box (which I don't think is the problem since my computer is plugged in to the same area/fuse)

Checked the Epson website but they don't really have anything that relates.

Have the exact same scanner at home and planning to bring in that power cord on Monday to see if it will power up with that.

Thoughts? This is a weird one for me.
Thanks!
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Re: Epson Perfection V500 Photo scanner - just-stopped-dead :(
Posted by: deckeda
Date: November 11, 2011 11:36AM
Swapping with another power source is a good first step. Bringing the scanner from home when the one at work turns out to be a doorstop is the next step.
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Re: Epson Perfection V500 Photo scanner - just-stopped-dead :(
Posted by: Lizabeth
Date: November 11, 2011 11:48AM
Yup...just sent Epson an email about it as well. We'll see what comes back from them. Don't have much hope since it's out of warranty and probably not worth trying to fix. The bummer was I was two scans from being done with a project!

I may be able to go shopping at B&H for a new one on Monday smiling smiley

Was going to stick with Epson since it meets the work needs (scanning fabric). Anybody have other suggestions for a moderately priced scanner?

TGIF...
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Re: Epson Perfection V500 Photo scanner - just-stopped-dead :(
Posted by: deckeda
Date: November 11, 2011 11:58AM
You're likely buying new, but the older (a used one) 4990 should be just as good, minus the extra energy consumption. I got lucky with one from craigslist. Or consider a used V500 etc.

If this is frequently used for work you might want something more robust and/or with a larger platen if the fabric is large but I don't know what that would be.
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Re: Epson Perfection V500 Photo scanner - just-stopped-dead :(
Posted by: PeterW
Date: November 11, 2011 12:00PM
Epson has the refurb V500 in its Clearance Center for $149 shipped.
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Re: Epson Perfection V500 Photo scanner - just-stopped-dead :(
Posted by: Lizabeth
Date: November 11, 2011 12:28PM
B&H has it for about the same price and they're right around the corner and since work will be paying for it if I can't get it working...

To go to a larger scanning bed is to jump from the $150 range up to about $800 for 8.5 x 14 and at least $1000 for 11 x 17. And we won't talk about the $4000 one...

Really don't need it that large since I have the Photoshop files of the really large stuff before it goes out to be printed on fabric.

Will let you know what Epson comes back with...

Thanks!
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Re: Epson Perfection V500 Photo scanner - just-stopped-dead :(
Posted by: DaviDC.
Date: November 11, 2011 01:28PM
Every Epson scanner I've ever had has stopped dead.



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Re: Epson Perfection V500 Photo scanner - just-stopped-dead :(
Posted by: Lizabeth
Date: November 11, 2011 01:39PM
So, if your Epsons always died, what do you use now????
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Re: Epson Perfection V500 Photo scanner - just-stopped-dead :(
Posted by: DaviDC.
Date: November 11, 2011 04:12PM
I have a cheapo Canon AIO.
Never again will I spend big bucks on a scanner.



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Re: Epson Perfection V500 Photo scanner - just-stopped-dead :(
Posted by: Fred_Also
Date: November 11, 2011 04:36PM
I bought a new V500 from Epson about 2 weeks ago for $149 shipped. Weird, they had a sale on and the new & refurb were the same price & had free shipping.

Running Lion, their new scan software for Lion is dog slow. Preview takes for ever. I ended up downloading the Snow Leopard software & running it under Lion, even though they said you really needed the Lion version & everything is happy now.


Fred
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Re: Epson Perfection V500 Photo scanner - just-stopped-dead :( UPDATE
Posted by: Lizabeth
Date: November 14, 2011 07:43AM
Heard back from Epson; they didn't offer any advice that I hadn't already done to try and make it work. Since it's out of warranty and the places offered to take it for repair aren't easy to get to, I guess I'll be going shopping today. We haven't upgraded to Lion yet so I won't have the problems that Fred had.
Thanks for the help...
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