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having some issues with iCal & Google Apps Calendars
Posted by: clay
Date: December 13, 2011 09:33AM
So after using the Google apps for domains setup for our calendar solution here in the office for the last month-ish ( original request here: [forums.macresource.com] ), it seems as though there are enough complaints about various aspects of it that my boss would like me to investigate a better solution.

We all use ical on our computers, and then the calendar app on iphones/ipads as well, and the web interface only sparingly. The issue that people seem to have consistently is that when trying to delete or change an event in ical, it will temporarily disappear, only to re-appear again shortly thereafter. If we login to the web interface to delete or change, that typically works. But, for people who have grown accustomed to using ical as the main interface for calendar events, this "bug" is frustrating. Being the most tech-savvy person in the office, I've come across this issue as well, so I'm not sure we can chalk this up to user error, unless I setup something incorrectly!!!

The other thing that we like about the setup is that everything syncs automatically when using iOS devices in the calendar app. That's very nice for users who are often out of the office and away from their computers.

So...I'm looking for a more bulletproof solution. I love the idea of the Google system, but it just doesn't seem to be working quite like it should in our situation. I'd love your ideas on two topics:

-Are there any things/settings/behaviors I should look at to make sure things are broken on the Google end and not something on our end?

-Are there any other calendar solutions for a small group that would be worth looking into that have some sort of sync across multiple devices and over the internet?

thanks!
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Re: having some issues with iCal & Google Apps Calendars
Posted by: vision63
Date: December 13, 2011 10:59AM
When they delete an event in iCal it disappears only to reappear when iCal decides to sync with Google. Sounds like Google's calendar isn't accepting the deletion. I personally do not have that issue and I have nearly the same setup except that I use an Android phone. Everything is syncing through Google, so I'll bet the iPhone is adding the event back onto the calendar. I would think if the iPhones synced directly with iCal then the problem wouldn't occur. On the Android phone, the calendar "is" the Google calendar, so that may be why my setup works.

This is ALL speculation however.
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Re: having some issues with iCal & Google Apps Calendars
Posted by: clay
Date: December 13, 2011 11:23AM
Deleting events is happening through ical on the Mac, not the iphone/ipad. iPhones/pads are synching directly to Google rather than with ical on the Mac.
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Re: having some issues with iCal & Google Apps Calendars
Posted by: vision63
Date: December 13, 2011 01:21PM
I'll investigate it some more from my end. I'm thinking that the primary problem is the communication (sync) from the iPod/Pad and Google Calendar.
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