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Amtrak Enlists iPhones as a Service Tool
Posted by: haikuman
Date: May 07, 2012 11:07PM
[www.nytimes.com]

Old-school train conductors are finally ready to give up their hole punchers to try something new: the iPhone.


Amtrak, the government-owned corporation that oversees the nation’s railroad train services, has been training conductors since November to use the Apple handset as an electronic ticket scanner on a few routes, including from Boston to Portland, Me., and San Jose, Calif., to Sacramento.

By late summer, 1,700 conductors will be using the devices on Amtrak trains across the country, the company said.

With the new system, passengers will be able to print tickets or load a special bar code on their smartphone screens for conductors to scan, and conductors will be able to keep track of passengers on board, Amtrak said.

“You don’t even need to print the document and bring it with you,” said Matt Hardison, chief of sales distribution at Amtrak, who helped plan the iPhone program. “We’ve made a number of important improvements for both our customers and Amtrak, all in one fell swoop.”



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Re: Amtrak Enlists iPhones as a Service Tool
Posted by: cbelt3
Date: May 08, 2012 07:41AM
Intewesting... Miss #1 daughter will be taking the Amtrak home from Boston in late June... it will be the first time anyone from our family has taken a cross-state train trip in the US in two generations. I will report her experiences
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Re: Amtrak Enlists iPhones as a Service Tool
Posted by: the_poochies
Date: May 08, 2012 08:02AM
Quote
cbelt3
Intewesting... Miss #1 daughter will be taking the Amtrak home from Boston in late June... it will be the first time anyone from our family has taken a cross-state train trip in the US in two generations. I will report her experiences

cbelt3, I've been all around the US on Amtrak and I've had fun on every trip. IIRC, Amtrak now has free Wifi on all of its trains. Boston to Cleveland will be on the Lake Shore Limited, which I've ridden a few times with my family. I hope she enjoys the scenery!
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Re: Amtrak Enlists iPhones as a Service Tool
Posted by: lafinfil
Date: May 08, 2012 09:32AM
Quote
cbelt3
Intewesting... Miss #1 daughter will be taking the Amtrak home from Boston in late June... it will be the first time anyone from our family has taken a cross-state train trip in the US in two generations. I will report her experiences

My dad was a an engineer on Amtrak and he and my mom used to take that route (The Lake Shore Limited) often to see my sister in Boston. It is supposed to be a beautiful trip,especially through the Berkshires and the Finger Lakes regions.



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