Who would have thunk it . . . ?

[www.bbc.co.uk]

By Kate McGeown
BBC News, Manila


When night falls in Manila, a wave of young people scurry into the skyscrapers which criss-cross the city

They're call centre agents, and because most of their clients are on the other side of the world, the night shift is their busiest time.

Last year, with more than 600,000 call centre workers, the Philippines officially overtook India as the world's call centre capital.

If you phone up to book a flight, buy a theatre ticket or complain that water is cascading out of your washing machine, you're now more likely to speak to a Filipino than an Indian.

The Philippines has a number of obvious advantages when it comes to call centres. Wages are low and most Filipinos speak English in an accent which, given the American colonial influence here, is easy for US customers to understand.

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“Stay Hungry Stay Foolish"
"There are only two mantras yummm and yuk "
"There is a fine line between a rut and a groove"
"I got to that part and I knew there was going to be some weapons grade stupid to follow"Lux Interior
"When all the trees have been cut down, when all the animals have been hunted,
when all the waters are polluted, when all the air is unsafe to breathe, only then
will you discover you cannot eat money."
~ Cree Prophecy

And Canadian companies were some of the first to move in.

And is it like the India call centers, where the employees are required to lie to the customers and use names not there own ?

My last conversation with one such lad.
"This is Bob".
"Where are you Bob ? "
"I'm in Georgia !"
"Oh. Well "Go Bulldogs" !"
"What ? "
""Bob'.... your name is possibly Vishrant and you're in Mumbai. Tike Non ? "
"Well, yes, but I'm not allowed to say so".
"Very well. Perhaps you can help me..."

Quote
haikuman
Wages are low and most Filipinos speak English in an accent which... is easy for US customers to understand.

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I'll see you again... when we are both like golden clouds on the wind.

I used to work with a couple of Filipinos, brothers. Older was born there and came here as a toddler, younger one born here. Great guys, I used to tease them that the males were hispanic but the women ( I used the word "chicks" were Asian!

[www.chron.com]
[www.lulac.net]

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San Antonio, TX (in the old city)

"All that is required for evil to prevail is for good men to do nothing."
-- Edmund Burke
"To announce that there must be no criticism of the President, or that we are to stand by the President, right or wrong, is not only unpatriotic and servile, but is morally treasonable to the American public." Theodore Roosevelt (1918)