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Help, Messages Blank on iPhone 4S
Posted by: Kate
Date: November 16, 2014 09:04AM
Myt friend and I recently spent 9 days in LA, had a wonderful trip. Last night I messaged her about 8o photos (5 at a time) and 3 short videos. They showed up fine on her iPad but when we turned on Messages on her iPhone, we were presented with a completely blank screen, then the ap quit.

We shut down an restarted, we did a hard reset, we turned iMessage off and on on the phone and nothing seems to help.

Any Ideas? She has no computer, thus no hard back up.

Help please.

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Re: Help, Messages Blank on iPhone 4S
Posted by: cbelt3
Date: November 16, 2014 10:11AM
Kate- first and foremost, does she backup to iCloud ? If not, she should... free service, very worthwhile.
Second- if she has the photos on her iPad, and backs them up to iCloud, she's good. She can go to her Photos app and see them on her photostream.
Third... back that 4s Up, an go to the general settings and reset the network settings. That seems to help me sometimes.
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