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"Your resume cannot be parsed at this time"
Posted by: kap
Date: March 02, 2015 07:37PM
I am trying to upload my cover-letter and resume to a state university website but keep getting the aforementioned message. My files were created with the MS Word 2013 on a Windows 8.1 Pro machine. I am using G Chrome browser. Should I just cut and paste the files instead?



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Re: "Your resume cannot be parsed at this time"
Posted by: Speedy
Date: March 02, 2015 07:41PM
Yes. Or upload as a PDF.



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Re: "Your resume cannot be parsed at this time"
Posted by: kap
Date: March 02, 2015 07:45PM
Quote
Speedy
Yes. Or upload as a PDF.
PDF is accepted now instead of .docx?



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Re: "Your resume cannot be parsed at this time"
Posted by: hal
Date: March 02, 2015 07:50PM
Quote
kap
Quote
Speedy
Yes. Or upload as a PDF.
PDF is accepted now instead of .docx?

Is there any reason to think that it wouldn't be acceptable? Are you required to upload a word file?
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Re: "Your resume cannot be parsed at this time"
Posted by: Filliam H. Muffman
Date: March 02, 2015 07:51PM
Have you tried uploading it as a .DOC file instead of .DOCX?



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Re: "Your resume cannot be parsed at this time"
Posted by: Speedy
Date: March 02, 2015 08:14PM
My wife's department just went through a hiring process. Her college uses [www.neogov.com] The candidates uploaded mainly a combination of doc, docx and PDF files (CVs, letters of recommendation, etc.). She asked me to help her with a few Word files because the letterhead was obscuring the first paragraph (I just selected the letterhead and deleted it). She prefers PDFs.



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Re: "Your resume cannot be parsed at this time"
Posted by: Speedy
Date: March 02, 2015 08:18PM
'Cannot be parsed' probably means there is something 'wrong' with the file causing the system to reject it. It could be something as simple as the file name. Good luck finding the glitch.



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Re: "Your resume cannot be parsed at this time"
Posted by: kap
Date: March 02, 2015 09:27PM
Quote
hal
Quote
kap
Quote
Speedy
Yes. Or upload as a PDF.
PDF is accepted now instead of .docx?

Is there any reason to think that it wouldn't be acceptable? Are you required to upload a word file?

Yes



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Re: "Your resume cannot be parsed at this time"
Posted by: hal
Date: March 02, 2015 09:34PM
Quote
kap
Quote
hal
Quote
kap
Quote
Speedy
Yes. Or upload as a PDF.
PDF is accepted now instead of .docx?

Is there any reason to think that it wouldn't be acceptable? Are you required to upload a word file?

Yes
ah, then Filliam's suggestion might be worth a try - also look up how to save a word doc in the most universally acceptable way possible (a DOC file is certain more universal than a docx file). And be sure to call them idiots for requiring a proprietary file type right on the application! geez... that's so stupid! So 1996.



Edited 1 time(s). Last edit at 03/02/2015 09:34PM by hal.
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Re: "Your resume cannot be parsed at this time"
Posted by: kap
Date: March 02, 2015 11:32PM
Quote
hal
Quote
kap
Quote
hal
Quote
kap
Quote
Speedy
Yes. Or upload as a PDF.
PDF is accepted now instead of .docx?

Is there any reason to think that it wouldn't be acceptable? Are you required to upload a word file?

Yes
ah, then Filliam's suggestion might be worth a try - also look up how to save a word doc in the most universally acceptable way possible (a DOC file is certain more universal than a docx file). And be sure to call them idiots for requiring a proprietary file type right on the application! geez... that's so stupid! So 1996.

What is Word Text? Is that Plain Text or Rich Text?



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Re: "Your resume cannot be parsed at this time"
Posted by: deckeda
Date: March 03, 2015 06:52AM
Could also be a font issue; some symbol that's not kosher. Cannot be parsed means their system needs to open the file and put into into another format. You'll lose all the effort made to make it look nice no matter what you do; might as well upload plain text?
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Re: "Your resume cannot be parsed at this time"
Posted by: bazookaman
Date: March 03, 2015 08:05AM
Quote
deckeda
Could also be a font issue; some symbol that's not kosher. Cannot be parsed means their system needs to open the file and put into into another format. You'll lose all the effort made to make it look nice no matter what you do; might as well upload plain text?

This is what I used to do. Especially for places that for some strange reason would NOT accept a PDF. I would just organize my resume as best I could in textedit and save it as a text file. No funky characters. No tabs. No nothing. But if it's being read by a machine I guess it works.




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Re: "Your resume cannot be parsed at this time"
Posted by: Speedy
Date: March 03, 2015 11:32AM
Save it as text only, then reopen it in Word and format as you please and save it as a .doc, next resend it. Maybe then your funky character will have gone away.



Saint Cloud, Minnesota, where the weather is wonderful even when it isn't.
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Re: "Your resume cannot be parsed at this time"
Posted by: kap
Date: March 03, 2015 12:07PM
Quote
Speedy
Save it as text only, then reopen it in Word and format as you please and save it as a .doc, next resend it. Maybe then your funky character will have gone away.

Tried that method already. The only way it will accept is to save as Plain Text or Note Pad. Either way it's ugly but the issue should go away.



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