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Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: pRICE cUBE
Date: May 24, 2016 01:11AM
Everything I stored on pogoplug's free service was wiped out. I never received any email warnings. I understand if they want to start charging but they did a vastly poor job of notifying users. I was about to opt for the unlimited service for $55 a year since I had become open to the idea of using it on a regular basis. Luckily I never trusted it enough to use it as a sole place of storage for anything important.

Will I use other cloud service in the future? Sure, but I won't fully trust it, EVER.

I just double checked my email, ZERO notice of the policy change. Needless to say, they won't be having me on board for their pay service.



Rob (Pogoplug Help Center)

May 23, 11:30

Hello,

As of June 15th, 2015, free Pogoplug Cloud accounts are no longer supported. For details about this change please click here: [blog.pogoplug.com]

The deadline to recover files has passed and your files are not recoverable.

If you are writing in about a physical Pogoplug device, please find answers to your questions here:
[support.pogoplug.com]

**Please note that this ticket will now be permanently closed**

Best,

Rob




Ways to improve web conference image and sound quality. [forums.macresource.com]






Edited 1 time(s). Last edit at 05/24/2016 01:25AM by pRICE cUBE.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: IronMac
Date: May 24, 2016 03:08AM
Bitcasa also just shut down their free service.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: DP
Date: May 24, 2016 06:45AM
I'm sorry to hear that and the absolute PITA this is. I have never trusted the Cloud and external HDs are so cheap that it was never a consideration for me. I have three externals for all my stuff.





Disclaimer: This post is checked for correct spelling, punctuation, and grammar. Any attempts at humor are solely the responsibility of the author and bear no claim that any and all readers will approve or appreciate said attempt at humor.
My name is DP, and I approve this message.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: rz
Date: May 24, 2016 07:32AM
Quote
DP
I'm sorry to hear that and the absolute PITA this is. I have never trusted the Cloud and external HDs are so cheap that it was never a consideration for me. I have three externals for all my stuff.

Ditto. The "cloud" is just a hard drive somewhere else, controlled by someone else. I would NEVER trust them as a sole point of backup.

that reminds me that I need to do another complete backup for off-site storage. I did a backup of all my music and pictures that I store in a locked drawer at work, but it's been a couple of years since I updated it.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: macphanatic
Date: May 24, 2016 07:38AM
Buy a Sinology NAS and set up your private cloud. May cost more up front, but you can add as much storage capacity as you want for only the cost of a new hard drive.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: N-OS X-tasy!
Date: May 24, 2016 08:07AM
Did you not heed the lesson of Mac.com, oh so many years ago?



It is what it is.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: pRICE cUBE
Date: May 24, 2016 08:15AM
Quote
N-OS X-tasy!
Did you not heed the lesson of Mac.com, oh so many years ago?

I never stored anything important on that service either.



Ways to improve web conference image and sound quality. [forums.macresource.com]


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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: N-OS X-tasy!
Date: May 24, 2016 08:26AM
My point being that Apple's claim of "free e-mail for life!"... wasn't.



It is what it is.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: pRICE cUBE
Date: May 24, 2016 08:37AM
Quote
N-OS X-tasy!
My point being that Apple's claim of "free e-mail for life!"... wasn't.

At least they announced it was ending. Looks like pogoplug posted it on their blog. WHo is going to check a blog? They should have announced it on the site and in email.



Ways to improve web conference image and sound quality. [forums.macresource.com]


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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: NewtonMP2100
Date: May 24, 2016 09:13AM
....I've looked at CLOUDS........from both sides now.....



_____________________________________

I reject your reality and substitute my own!
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: A-Polly
Date: May 24, 2016 09:43AM
Quote
N-OS X-tasy
My point being that Apple's claim of "free e-mail for life!"... wasn't.
But I do still use my free dot mac address, although I was very disappointed to see the rest of mac.com go away.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: GuyGene
Date: May 24, 2016 10:28AM
Yes, this is why our beloved Sponsor makes external drives. Hey Larry.



That old man - he don't think like no old man...
Now I wouldn't want to be within 400 - 500 yards of one of them nuclear bombs when it goes off! WW1 Vet Old Man
"He's pinned under an outcropping of rock. Lucky for him, the rock kept the dirt from burying him alive."
If idiots could fly, this place would be an airport. And I'd be a TSA agent.
A bonified member of The Mystic Knights of The Sea, George P. Stevens, President. Andy Brown, Treasurer, Algonquin J. Calhoun, Legal Consultant.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: freeradical
Date: May 24, 2016 11:03AM
External drives don't protect you from fire, floods, or theft.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: space-time
Date: May 24, 2016 11:49AM
calm down guys, it all 1s and 0s. you just need to remember the right order.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: NewtonMP2100
Date: May 24, 2016 11:50AM
......also avoid....b*tt...............plugs......



_____________________________________

I reject your reality and substitute my own!
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: silvarios
Date: May 24, 2016 01:03PM
Quote
A-Polly
Quote
N-OS X-tasy
My point being that Apple's claim of "free e-mail for life!"... wasn't.
But I do still use my free dot mac address, although I was very disappointed to see the rest of mac.com go away.

Apple didn't let me keep mine. You had to switch over to MobileMe, I think, to keep the old address active. I didn't, so poof...
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: silvarios
Date: May 24, 2016 01:03PM
Seems like a pain in the butt; however, the cloud is merely another place to store your data, not the sole place.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: N-OS X-tasy!
Date: May 24, 2016 01:10PM
Quote
pRICE cUBE
Quote
N-OS X-tasy!
My point being that Apple's claim of "free e-mail for life!"... wasn't.

At least they announced it was ending. Looks like pogoplug posted it on their blog. WHo is going to check a blog? They should have announced it on the site and in email.

True enough.



It is what it is.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: N-OS X-tasy!
Date: May 24, 2016 01:16PM
Quote
silvarios
Quote
A-Polly
Quote
N-OS X-tasy
My point being that Apple's claim of "free e-mail for life!"... wasn't.
But I do still use my free dot mac address, although I was very disappointed to see the rest of mac.com go away.

Apple didn't let me keep mine. You had to switch over to MobileMe, I think, to keep the old address active. I didn't, so poof...

Correct. I also chose not to use MobileMe, so my .mac address became unavailable.



It is what it is.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: GGD
Date: May 24, 2016 01:44PM
Quote
pRICE cUBE
At least they announced it was ending. Looks like pogoplug posted it on their blog. WHo is going to check a blog? They should have announced it on the site and in email.

It looks like it was posted on their Blog on 5/15/2015, over a year ago and the service ended one month later on 6/16/2015. All of this was almost a year ago, why is this all coming up as an issue today?
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: bazookaman
Date: May 24, 2016 01:52PM
Quote
GGD
Quote
pRICE cUBE
At least they announced it was ending. Looks like pogoplug posted it on their blog. WHo is going to check a blog? They should have announced it on the site and in email.

It looks like it was posted on their Blog on 5/15/2015, over a year ago and the service ended one month later on 6/16/2015. All of this was almost a year ago, why is this all coming up as an issue today?

B/c it was ONLY noted on their blog. If you don't check their blog everyday, how would you know? I would think at least an email would have been in order.




__________________________________
Never underestimate the predictability of stupidity
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: IronMac
Date: May 24, 2016 02:27PM
Quote
freeradical
External drives don't protect you from fire, floods, or theft.

So true.

I wish that there was a service that we controlled but it's all stored remotely in a secure environment.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: RAMd®d
Date: May 24, 2016 02:30PM
Will I use other cloud service in the future? Sure, but I won't fully trust it, EVER.

No one should fully trust any cloud service, ever, nor any one storage model.

That't the concept behind the 3-2-1 backup strategy.

If it's not stored in more than one place, it's not backed up.

And anything that one would complain about losing *should* be backed up.




When a good man is hurt,
all who would be called good
must suffer with him.

Everybody matters or nobody matters.

You and I have memories longer than the road that stretches out ahead.

There is no safety for honest men except
by believing all possible evil of evil men.

We don’t do focus groups. They just ensure that you don’t offend anyone, and produce bland inoffensive products. —Sir Jonathan Ive

-An armed society is a polite society.
And hope is a lousy defense.

You make me pull, I'll put you down.

Mister, that's a ten-gallon hat on a twenty-gallon head.

I *love* SIGs. It's Glocks I hate.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: RAMd®d
Date: May 24, 2016 02:36PM
B/c it was ONLY noted on their blog. If you don't check their blog everyday, how would you know? I would think at least an email would have been in order.

Seriously.

It's not like it would cost them much.

People talk and/or complain about customer service, and that's poor customer service.




When a good man is hurt,
all who would be called good
must suffer with him.

Everybody matters or nobody matters.

You and I have memories longer than the road that stretches out ahead.

There is no safety for honest men except
by believing all possible evil of evil men.

We don’t do focus groups. They just ensure that you don’t offend anyone, and produce bland inoffensive products. —Sir Jonathan Ive

-An armed society is a polite society.
And hope is a lousy defense.

You make me pull, I'll put you down.

Mister, that's a ten-gallon hat on a twenty-gallon head.

I *love* SIGs. It's Glocks I hate.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: GGD
Date: May 24, 2016 02:43PM
Quote
bazookaman
B/c it was ONLY noted on their blog. If you don't check their blog everyday, how would you know? I would think at least an email would have been in order.

Since the service ended 11 months ago, I would think that if you actively use the service you would have noticed then. My question is about the timing of this thread relative to the discontinuation of the service, not really about how the notice was given.

Why is this just coming up today when it happened 11 months ago?
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: silvarios
Date: May 24, 2016 04:22PM
Quote
RAMd®d
Will I use other cloud service in the future? Sure, but I won't fully trust it, EVER.

No one should fully trust any cloud service, ever, nor any one storage model.

That't the concept behind the 3-2-1 backup strategy.

If it's not stored in more than one place, it's not backed up.

And anything that one would complain about losing *should* be backed up.

Yes.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: pRICE cUBE
Date: May 24, 2016 06:27PM
Quote
GGD
Quote
bazookaman
B/c it was ONLY noted on their blog. If you don't check their blog everyday, how would you know? I would think at least an email would have been in order.

Since the service ended 11 months ago, I would think that if you actively use the service you would have noticed then. My question is about the timing of this thread relative to the discontinuation of the service, not really about how the notice was given.

Why is this just coming up today when it happened 11 months ago?

As of two 2 weeks ago I was able to log in and use my files. There were no notices or banners to indicate everything was about to be flushed own the drain.



Ways to improve web conference image and sound quality. [forums.macresource.com]


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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: A-Polly
Date: May 24, 2016 09:30PM
Quote
silvarios
Apple didn't let me keep mine. You had to switch over to MobileMe, I think, to keep the old address active. I didn't, so poof...
Oh goodness, it has been so many years ago that I forgot, must have paid for MobileMe for a while after the free year, but that was a long time ago. When was it, 2011 or so that MobileMe ended? And they said my dot mac address would remain active, for free, so I still use it.

Too bad about Pogoplug; at least when mac.com and MobileMe ended, there were plenty of reminders about downloading content before it was gone. Months and months of them.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: GGD
Date: May 25, 2016 02:23AM
Quote
pRICE cUBE
Quote
GGD
Quote
bazookaman
B/c it was ONLY noted on their blog. If you don't check their blog everyday, how would you know? I would think at least an email would have been in order.

Since the service ended 11 months ago, I would think that if you actively use the service you would have noticed then. My question is about the timing of this thread relative to the discontinuation of the service, not really about how the notice was given.

Why is this just coming up today when it happened 11 months ago?

As of two 2 weeks ago I was able to log in and use my files. There were no notices or banners to indicate everything was about to be flushed own the drain.

Thanks for the additional detail, so in addition to not giving you direct notice they didn't kill it when they said they would.

I don't trust any free service to hold my data, and I wonder about the day when Google decides to kill or charge for gmail, or has some sort of major data loss. So many people trust that free service.
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Re: Avoid Pogoplug: This is why I won't trust cloud storage, EVER
Posted by: silvarios
Date: May 25, 2016 12:56PM
Quote
GGD
Thanks for the additional detail, so in addition to not giving you direct notice they didn't kill it when they said they would.

Giving another 11 months of access is actually not a negative here, I would argue they went above and beyond given the original EOL date. However, the key to me, was the end of service properly communicated at the original time frame? No emails? If so, why not?

Quote
GGD
I don't trust any free service to hold my data, and I wonder about the day when Google decides to kill or charge for gmail, or has some sort of major data loss. So many people trust that free service.

POP your email occasionally and build a local archive?
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