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Help downloading pictures from Androind phone to MacBook pro
Posted by: space-time
Date: December 27, 2016 10:40AM
Friend has a Samsung SAMSUNG-SM-G930V with Androind 6.0.1 and a MacBook pro 10.11.6

Her phone is full and we need to download pictures to her macBook.

I have the phone connected via USB cable and unlocked.

I tried Image Capture and phone does not show up.

I downloaded and installed Android File Transfer and it tells me to unlock the phone, to restart the phone, or that no phone is connected. I tried everything and still does not work.

My guess is that there is a setting on the phone to enable USB access to images, but I cannot find it.


I tried these

[www.verizonwireless.com]

and

[osxdaily.com]

It seems that both Image Capture or Androind File Transfer does not work.

Will try bluetooth, but I think that would be slow... better than nothing though.

Any other ideas?

Thanks
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: M A V I C
Date: December 27, 2016 11:01AM
You could try removing the SD card and copying the files from it to a larger card. I'd suggest CCC so that it picks up the hidden files.




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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: space-time
Date: December 27, 2016 11:01AM
I paired it with Bluetooth.

Image Capture does not see it.

When I try to "Browse file On Device" it tells me the devices does not have the necessaty services.

what is next?
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: norse
Date: December 27, 2016 11:27AM
Roundabout way is to send the pics through email.
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: SDGuy
Date: December 27, 2016 11:27AM
My go-to Android app for transferring files from my phone is Diskovery - the phone shows up as just another device within the OSX finder, and I can easily drag and drop files from there...
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: M A V I C
Date: December 27, 2016 11:38AM
Quote
norse
Roundabout way is to send the pics through email.

That would undoubtedly resize them. They should all be backed up to Google. It's easier to download them from there.




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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: kurtzie
Date: December 27, 2016 11:39AM
Did you try rebooting the MacBook Pro with the phone still hooked up via USB?

Long shot, but maybe…

good luck,

Steve
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: space-time
Date: December 27, 2016 11:40AM
Quote
norse
Roundabout way is to send the pics through email.

Another friend set up a Flicker account and they are uploading pictures now. I gave up. The irony is that my wife thinks the Samsung takes better pictures than her iPhone 5 and now wants a Samsung!!!
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: M A V I C
Date: December 27, 2016 11:57AM
By default, the photos upload to a Google account. Did you try that? Did you try removing the SD card?
What about enabling the USB connection [www.google.com] ?




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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: space-time
Date: December 27, 2016 12:25PM
MAVIC: thanks, will try enabling USB file transfer. I looked for this but didn't find it. There is no microSD card on this phone. Maybe pictures are in her google account, I don't know if she looked there. Her complaint is the phone is full and she cannot take pictures.
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: M A V I C
Date: December 27, 2016 12:33PM
The model number you gave is for a Galaxy S7, which does have a SD card. She could get a bigger one.




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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: norse
Date: December 27, 2016 12:40PM
Make sure the setting of the camera is putting the photos onto the SD card. If the photos are in internal memory, use ES File Explorer to more them.

Update: I just looked at my Samsung S5's stock camera and it does seem to put photos on the SD card. I see a SD icon.

I don't use the stock camera, so I had to check.



Edited 1 time(s). Last edit at 12/27/2016 12:46PM by norse.
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: space-time
Date: December 27, 2016 12:41PM
Quote
M A V I C
The model number you gave is for a Galaxy S7, which does have a SD card. She could get a bigger one.

Interesting, where does SD card go? I only saw one opening where you had to put a paper clip, I assumed that was for SIM card. Will try to open it when she comes back. Internet is slow here, most pages are hard to load, this forum is still OK since there are no ads or scripts. Thanks for you help folks.
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: space-time
Date: December 27, 2016 12:45PM
Interesting, it seems SD card and SIM card are on the same tray. Then I will have her buy a large SD card.
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: M A V I C
Date: December 27, 2016 01:13PM
IIRC, when you mount the SD card, if the camera has been using internal storage, it will ask you if you want to move it to the SD card. No need for ES File Explorer. That said, if it doesn't work, then that's a decent app to use.




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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: gabester
Date: December 27, 2016 01:13PM
Glad that problem's solved.

I'm absolutely appalled with Apple's support for importing photos on both iOS and Android. It's bad enough that iPhone only works through special apps instead of direct filesystem access (remember when the old iPods actually mounted as a DISK!) It's worse that you need to install random 3rd party bits of software to access Androids - especially those without a sd card!

Meanwhile, Windows is plug and play for both, straight up preview in Explorer. (Unless you need to enable Android's disk mode.)
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: space-time
Date: December 27, 2016 01:22PM
Quote
M A V I C
...
What about enabling the USB connection [www.google.com] ?

i did turn ON the Developer and USB debugging, didn't help, I get the same messages. I restarted the phone, no luck. This didn't hep at all.

next is to open the SIM slot and see if she has a MicroSD card in there.
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: M A V I C
Date: December 27, 2016 01:26PM
Unfortunately, plugging and unplugging cables is something that's very difficult for me right now, or I would test it out. I've got a SGS7 as well.




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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: SDGuy
Date: December 27, 2016 01:30PM
So...uhhh...have you tried installing Diskovery on the phone?
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: space-time
Date: December 27, 2016 01:32PM
Quote
SDGuy
So...uhhh...have you tried installing Diskovery on the phone?

no, I know the admin password and I can install stuff on her MacBook pro, but I never installed stuff on android and I need to wait for her to return, I think she is OK with me installing stuff like that on her phone, but I would like to ask permission anyway. She should be back soon.
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: space-time
Date: December 27, 2016 01:33PM
Quote
M A V I C
Unfortunately, plugging and unplugging cables is something that's very difficult for me right now, or I would test it out. I've got a SGS7 as well.

how do you type with your broken collar bone?
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: pdq
Date: December 27, 2016 01:34PM
Android File Transfer generally works for me (but obviously not for you...)
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: jh
Date: December 27, 2016 01:37PM
Save time and effort. My goto app for photo transfer



Photo Transfer

Cost some money but well worth it. Use it on my Android phone. Transfers photos/videos to and from computer to phone, tablet, even phone to phone. IOS version too.
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: space-time
Date: December 27, 2016 01:55PM
Quote
SDGuy
So...uhhh...have you tried installing Diskovery on the phone?

I did. Nothing changed. Do I need to actiavte Write support? I don't want to write to the phone, I just want to READ files. I get nothing so far. I even tried a differnt USB cable. Something is wrong with this phone, it does not want to show up as a USB device on this machine.

Will try a Windows laptop later.
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: SDGuy
Date: December 27, 2016 02:08PM
Quote
space-time
Quote
SDGuy
So...uhhh...have you tried installing Diskovery on the phone?

I did. Nothing changed. Do I need to actiavte Write support? I don't want to write to the phone, I just want to READ files. I get nothing so far. I even tried a differnt USB cable. Something is wrong with this phone, it does not want to show up as a USB device on this machine.

Will try a Windows laptop later.

No - no write support required.
Once Diskovery is installed, the steps are:
1) On the phone, enable wifi and connect to the same network that the Mac is on

2) On the phone, turn on Diskovery and either setup a Username/password or allow guest logins

3) On the Mac, open up a Finder window, the phone should show up as a Shared device

4) On the Mac, under shared devices, Double click on the phone and (if you set up a username/password) log in

5) On the Mac, the phone's Internal Storage should now show up in the finder window - double click on it to open it up in its own window

6) On the Mac, treat the phone as any other mounted storage device - photos are likely in a folder called "DCIM"
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: jdc
Date: December 27, 2016 02:16PM
Quote
gabester
I'm absolutely appalled with Apple's support for importing photos on both iOS and Android. It's bad enough that iPhone only works through special apps instead of direct filesystem access (remember when the old iPods actually mounted as a DISK!) )

Tens of millions (or more?) of iDevice users don't even own a computer, let alone a Mac.

If you have a Mac, image capture will show your photos in its interface, and you can copy from there to the finder.

My family never plugs phones/iPads/iPods into thier macs -- even tho they could. I did set everyone up with the $1 50 gb iCloud -- so all our photos go to the cloud -- which can be accessed anwhere.



----


Edited 999 time(s). Last edit at 12:08PM by jdc.
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: space-time
Date: December 27, 2016 02:16PM
Ok, I thought it should work via USB. Will try WiFi. Thanks!
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: space-time
Date: December 27, 2016 02:43PM
Quote
SDGuy
Quote
space-time
Quote
SDGuy
So...uhhh...have you tried installing Diskovery on the phone?

I did. Nothing changed. Do I need to actiavte Write support? I don't want to write to the phone, I just want to READ files. I get nothing so far. I even tried a differnt USB cable. Something is wrong with this phone, it does not want to show up as a USB device on this machine.

Will try a Windows laptop later.

No - no write support required.
Once Diskovery is installed, the steps are:
1) On the phone, enable wifi and connect to the same network that the Mac is on

2) On the phone, turn on Diskovery and either setup a Username/password or allow guest logins

3) On the Mac, open up a Finder window, the phone should show up as a Shared device

4) On the Mac, under shared devices, Double click on the phone and (if you set up a username/password) log in

5) On the Mac, the phone's Internal Storage should now show up in the finder window - double click on it to open it up in its own window

6) On the Mac, treat the phone as any other mounted storage device - photos are likely in a folder called "DCIM"


THANKS. It Just works.(now)
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: SDGuy
Date: December 27, 2016 03:01PM
Quote
space-time
...THANKS. It Just works.(now)

Glad to help!
I find Diskovery indispensable for offloading files from the phone, especially if they're too large to make bluetooth practical.
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: vision63
Date: December 28, 2016 10:09PM
Put the flickr app on the phone and let it suck the photos up to flickr for free, then delete them bad boys.
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Re: Help downloading pictures from Androind phone to MacBook pro
Posted by: M A V I C
Date: December 28, 2016 11:01PM
Quote
vision63
Put the flickr app on the phone and let it suck the photos up to flickr for free, then delete them bad boys.

But why? It backs up to Google photos by default.




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