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PayPal telephone scam
Posted by: space-time
Date: September 06, 2017 05:44PM
I believe this is some type of Scam since I did not give PayPal the tel number from work, yet a robot called and asked me to enter a PayPal Phone Confirmation Pin Number. It recorded on my voicemail, and they called back a minute later. Just to make sure, I logged in into my PayPal account and they do not have this number on file.
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Re: PayPal telephone scam
Posted by: jdc
Date: September 06, 2017 06:26PM
landline? Seems like all they are good for anymore is scams. =(



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Edited 999 time(s). Last edit at 12:08PM by jdc.
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Re: PayPal telephone scam
Posted by: Onamuji
Date: September 06, 2017 08:30PM
Quote
jdc
landline? Seems like all they are good for anymore is scams. =(

They call my cell, too.

They just dial every number on each exchange. No escaping.



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Re: PayPal telephone scam
Posted by: Janit
Date: September 07, 2017 07:25AM
This sounds like a scam mimic of the standard "request a call-back" protocol for users calling the support line during high-volume periods.

It's deceptive familiarity is the hook..



Edited 2 time(s). Last edit at 09/07/2017 07:26AM by Janit.
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Re: PayPal telephone scam
Posted by: rz
Date: September 07, 2017 08:45AM
I've been using PayPal for well over a decade and have never heard of a phone confirmation PIN. If I ever got a call like that, I'd ignore it.
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Re: PayPal telephone scam
Posted by: Janit
Date: September 07, 2017 11:06AM
Quote
rz
I've been using PayPal for well over a decade and have never heard of a phone confirmation PIN. If I ever got a call like that, I'd ignore it.

My experience with this is on eBay. If you poke around the website for the phone contact number, they will give you a PIN to enter when you call customer support. In this case it appears to be a security measure to make sure that you are calling about an account you are authorized to access. If the wait time is long, the recorded system will offer a call-back option so you don't have to wait on the phone. I have never used this option, so I don't know if they ask for the PIN when they call back. Probably not, as the PIN "expires" fairly quickly after it is assigned.

This scam looks like the typical mash-up of common procedures into an incoherent process that seems like it might be legit, but isn't.
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