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Anyone have problems with Comcast internet today?
Posted by: hal
Date: November 06, 2017 01:33PM
My internet was just a mere trickle today - not enough to get anything done - many websites failed to load.

I restarted + restarted the Comcast modem and nothing changed. Switched the preloaded Comcast IP4 & IP6 info to google info and the trickle became a flow again. Most everything is working now. Did I fix the problem or was it just coincidence?
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Re: Anyone have problems with Comcast internet today?
Posted by: GGD
Date: November 06, 2017 01:38PM
I was experiencing it too for the past hour, just some sites, and now it seems to be back to normal again. Speed test results showed normal speed, and cable modem logs show no errors during that slow hour.

I was unable to access this forum during that time, not sure if it was down too, or if it was just a coincidence.

SF Bay Area in case this was a localized northern CA issue.
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Re: Anyone have problems with Comcast internet today?
Posted by: bik
Date: November 06, 2017 01:41PM
Weirdness here too, in Southeastern MA, and at my wife's work (with Comcast internet) a couple towns over.

Yes, some slow and some non-loading sites.
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Re: Anyone have problems with Comcast internet today?
Posted by: modelamac
Date: November 06, 2017 01:43PM
Yes, in SE MI. Was getting almost 8Mbps, sometimes. Rebooted modem. no improvement. Removed AirPort Extreme and connected directly to mini. 85Mbps. Reconnected AE and retested. 85 Mbps at first, but slowly dropping. to 52 Mbps, then 36. Now back up to 86. It looks like my AE is the culprit, but I'm not convinced.



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Re: Anyone have problems with Comcast internet today?
Posted by: M A V I C
Date: November 06, 2017 01:44PM
Yes, in Seattle.

Internet issues plague users across the U.S. on Monday morning




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Re: Anyone have problems with Comcast internet today?
Posted by: mrbigstuff
Date: November 06, 2017 01:46PM
Yup, although it could have been the modem. My modem sucks.

Edit: I meant to write my router. My router sucks.



Edited 1 time(s). Last edit at 11/06/2017 02:09PM by mrbigstuff.
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Re: Anyone have problems with Comcast internet today?
Posted by: billb
Date: November 06, 2017 01:48PM
Yes
DNS lookup fails
Timeouts from extreme low speeds
Some sites working normal

Got fed up and used my phone/t-Mobil


Even though iOS changing what you type is aggravating as hell



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Re: Anyone have problems with Comcast internet today?
Posted by: celliott
Date: November 06, 2017 01:57PM
Yep, same thing here in Illinois. Super slow access to most websites. Does seem to be back to normal now. doing the slow down I did a speed check and it all seemed good. Not sure what that was all about. Looks pretty wide spread.
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Re: Anyone have problems with Comcast internet today?
Posted by: NewtonMP2100
Date: November 06, 2017 02:00PM
.....many have problems with Comcast all year round.......hence the nick name Compcrapst......



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Re: Anyone have problems with Comcast internet today?
Posted by: ArtP
Date: November 06, 2017 02:06PM
Also had some issues about an hour or two ago here in Michigan - metro Detroit - rebooted modem and router and wireless.

Wired connection seems ok - need to check wireless.

Edit: Wasn't there some BS floating around social media about a "EMP" pulse recently? I thought that was last week?

Edit 2: Maybe Comcast didn't read the Snopes fact check??? Snopes EMP Nov 4-6, 2017



Edited 2 time(s). Last edit at 11/06/2017 02:11PM by ArtP.
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Re: Anyone have problems with Comcast internet today?
Posted by: Onamuji
Date: November 06, 2017 02:07PM
Yeah. Had to reboot the modem at work today.



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Re: Anyone have problems with Comcast internet today?
Posted by: freeradical
Date: November 06, 2017 02:12PM
Yep
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Re: Anyone have problems with Comcast internet today?
Posted by: Acer
Date: November 06, 2017 02:16PM
Yup, here in PA, for about two hours.
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Re: Anyone have problems with Comcast internet today?
Posted by: pRICE cUBE
Date: November 06, 2017 02:19PM
Yes



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Re: Anyone have problems with Comcast internet today?
Posted by: Filliam H. Muffman
Date: November 06, 2017 02:26PM
Not at the moment.



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Re: Anyone have problems with Comcast internet today?
Posted by: maco
Date: November 06, 2017 02:55PM
Yep, it was a widespread problem this morning. Some pages slow to load, some pages not loading at all. Things have been going fine for the last hour or so.
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Re: Anyone have problems with Comcast internet today?
Posted by: numbered
Date: November 06, 2017 03:04PM
Looks like Level 3 is the problem, at the peering level

Quote

There are widespread reports of internet outages Monday as Level3, the Colorado-based company that builds and operates the infrastructure of fiber lines making up the internet’s backbone, appeared to be experiencing failures across the country. The reports started around 1 p.m. ET.

Comcast confirmed in a tweet that customers of its XFINITY service, which relies on Level3, are having issues with their internet. There have been thousands of reports of Comcast internet problems throughout the day according to the outage notification service Down Detector.
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Re: Anyone have problems with Comcast internet today?
Posted by: pdq
Date: November 06, 2017 04:20PM
Engadget says "oui!"
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Re: Anyone have problems with Comcast internet today?
Posted by: gabester
Date: November 06, 2017 05:54PM
I think it was just a service reduction for Space-Time's service credit

By reports I heard, not using Comcast's DNS would have helped or avoided it - so I'm not sure it can be called a service outage since straight IPs would have worked...

There was also a somewhat meaningful level of Distributed Denial of Service attack going on, but I have no attributable source for that claim besides remembering that I'd read it somewhere.

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Re: Anyone have problems with Comcast internet today?
Posted by: hal
Date: November 06, 2017 06:21PM
Quote
gabester
I think it was just a service reduction for Space-Time's service credit

By reports I heard, not using Comcast's DNS would have helped or avoided it - so I'm not sure it can be called a service outage since straight IPs would have worked...

There was also a somewhat meaningful level of Distributed Denial of Service attack going on, but I have no attributable source for that claim besides remembering that I'd read it somewhere.


Comcast DNS servers are certainly part of the 'service' - it's a service outage. Switching DNS had an immediate effect for me.
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Re: Anyone have problems with Comcast internet today?
Posted by: NewtonMP2100
Date: November 07, 2017 07:04AM
....they are gearing up to increase prices, so trying their throttle software to see if it works properly......



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