advertisement
Forums

The Forum is sponsored by 
 

AAPL stock: Click Here

You are currently viewing the Tips and Deals forum
Mysterious Crashes on my iMac: Advice?
Posted by: steveroberts
Date: December 06, 2017 08:39PM
Hi Friends,

It's happened three times in the past week or so. Once, I saw some vertical stripes on the screen and I had to power down and restart. Twice, I've been away from the iMac and have come back to the log-in screen.

Normally, I'd suspect the video card, but it was just replaced by Apple within the past six months.

How can I ascertain what's causing the crashes?

Thanks in advance for any advice, tips, suggestions.

SR

Mid-2011 iMac core i7 20GB 10.12.5
Options:  Reply • Quote
Re: Mysterious Crashes on my iMac: Advice?
Posted by: C(-)ris
Date: December 06, 2017 08:51PM
Vertical stripes? Probably the video card again.

Run something that stresses the GPU and see if it fails.



C(-)ris
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Throwback Thursday Signature:
Options:  Reply • Quote
Re: Mysterious Crashes on my iMac: Advice?
Posted by: Speedy
Date: December 06, 2017 09:07PM
We also have a failing 2011 27" quad i7. Video issues albeit different than yours.

How much did the video card replacement set you back?



Saint Cloud, Minnesota, where the weather is wonderful even when it isn't.
Options:  Reply • Quote
Re: Mysterious Crashes on my iMac: Advice?
Posted by: steveroberts
Date: December 07, 2017 03:29AM
Speedy,

I was able to get Apple to cover it. A rep promised to do it by phone, then Apple tried to reneg on the promise. Fortunately, I had a record of the conversation and Apple made an exception.

SR
Options:  Reply • Quote
Re: Mysterious Crashes on my iMac: Advice?
Posted by: Speedy
Date: December 07, 2017 04:58AM
I'm impressed!

Quote
steveroberts
Speedy,

I was able to get Apple to cover it. A rep promised to do it by phone, then Apple tried to reneg on the promise. Fortunately, I had a record of the conversation and Apple made an exception.

SR



Saint Cloud, Minnesota, where the weather is wonderful even when it isn't.
Options:  Reply • Quote
Sorry, only registered users may post in this forum.

Click here to login

Online Users

Guests: 66
Record Number of Users: 52 on November 20, 2014
Record Number of Guests: 847 on February 04, 2015