advertisement
Forums

The Forum is sponsored by 
 

AAPL stock: Click Here

You are currently viewing the Tips and Deals forum
suits you, to a T?!....Apple now facing 23 law suits over iPhone 'slow down'......
Posted by: NewtonMP2100
Date: January 05, 2018 11:06AM
......23 law suits.....


Apple Now Faces 23+ Lawsuits for 'Purposefully' or 'Secretly' Slowing Down Older iPhones

....Apple now faces over two dozen lawsuits around the world that either accuse the company of intentionally slowing down older iPhones, or at least of failing to disclose power management changes it made starting in iOS 10.2.1.

The lawsuits include 23 class action complaints in the United States, with the latest two filed on Thursday by Marc Honigman and Lauri Sullivan-Stefanou in New York and Ohio respectively, according to electronic court records reviewed by MacRumors. Apple is also being sued in Israel and France.

An excerpt from Sullivan-Stefanou's complaint:

Unbeknownst to iPhone 6, iPhone 6 Plus, and iPhone 6s owners, Apple inserted code into iOS 10.2.1 that deliberately slowed down the processing performance of these phones by linking each phone's processing performance with its battery health. Absent the code inserted by Apple, the reduced battery capacity of these phones would not have negatively affected processing performance.

Many of the lawsuits demand Apple compensate all iPhone users who have experienced slowdowns, offer free battery replacements, refund customers who purchased brand new iPhones to regain maximum performance, and add info to iOS explaining how replacing an iPhone's battery can prevent slowdowns.

The legal action comes after Apple's revelation it may at times dynamically manage the maximum performance of some older iPhone models with chemically aged batteries in order to prevent the devices from unexpectedly shutting down, an issue that can be made worse by cold temperatures or a low charge.

Apple never mentioned the power management changes, which it calls a feature, when it released iOS 10.2.1 nearly a year ago. A month after the software update became available, Apple still only vaguely mentioned that it made "improvements" that resulted in a significant reduction in unexpected shutdowns.

Apple only revealed exactly what the so-called "improvements" were after Primate Labs founder John Poole visualized that some iPhone 6s and iPhone 7 devices suddenly had lower benchmark scores starting with iOS 10.2.1 and iOS 11.2 respectively despite operating at maximum performance on previous versions.

Poole's analysis was in response to a Reddit user who claimed his iPhone 6s was significantly faster after replacing the device's battery. The discussion generated over 1,000 comments, and reinforced an opinion held by some that Apple purposefully slows down older iPhones so customers buy newer ones.

Honigman's complaint, edited very slightly for clarity, echoes this opinion:

Apple's intentional degradation of the iPhone's performance through the release of iOS impacted the usability of the device. Effectively, Apple has forced the obsolescence of iPhones by secretly diminishing their performance. Thus, Apple's admission has confirmed what iPhone users have long suspected – i.e., that Apple deliberately degrades the performance of older iPhone models through iOS updates to encourage users to buy new iPhones.

Apple has since issued an apology for its lack of communication, and it has reduced the price of battery replacements to $29 for iPhone 6 and newer through the end of 2018. Apple has also promised to release an iOS update early this year that will give users more visibility into the health of their iPhone's battery.

Keep in mind that Apple is not permanently or persistently slowing down older iPhones. Even if your iPhone is affected, the performance limitations only happen intermittently, and only when the device is completing demanding tasks.

We recently answered many frequently asked questions about Apple's power management process, which can't be disabled, but can be avoided by replacing your iPhone's battery if necessary. Read our guide on how to get an iPhone's battery replaced at an Apple Store or Apple Authorized Service Provider.



a royal.......flush......?!



_____________________________________

I reject your reality and substitute my own!



Edited 1 time(s). Last edit at 01/05/2018 12:19PM by NewtonMP2100.
Options:  Reply • Quote
Re: suits you, to a T?!....Apple now facing 23 law suits over iPhone 'slow down'......
Posted by: Ombligo
Date: January 05, 2018 02:50PM
I saw this coming as soon as it was confirmed. Lawyers were likely sprinting to file those suits.

The sad part is consumers of any battery operated device are going to suffer as companies do away with any power saving protocol. The new norm will be full speed until instant death. Apples only mistake was not attaching a 3'x5' flashing neon sign to every device explaining that batteries die, and things stop working when that happens.



“No persons are more frequently wrong, than those who will not admit they are wrong.”
-- François de La Rochefoucauld
Options:  Reply • Quote
Re: suits you, to a T?!....Apple now facing 23 law suits over iPhone 'slow down'......
Posted by: N-OS X-tasy!
Date: January 05, 2018 04:19PM
Quote
Ombligo
I saw this coming as soon as it was confirmed. Lawyers were likely sprinting to file those suits.

The sad part is consumers of any battery operated device are going to suffer as companies do away with any power saving protocol. The new norm will be full speed until instant death. Apples only mistake was not attaching a 3'x5' flashing neon sign to every device explaining that batteries die, and things stop working when that happens.

Apple's mistake was not putting enough time or effort into finding a way to market this as a feature, not a bug.

Ask yourself this: Had users known this before now, how many of them would have replaced the battery when their phones slowed down instead of replacing the entire phone? Lots, I'd wager.

And Apple knew that. This is where the company fails the ethics test, IMHO -- they kept hidden information that easily could have saved users millions of dollars every year but would have reduced Apple's revenues accordingly.



It is what it is.
Options:  Reply • Quote
Re: suits you, to a T?!....Apple now facing 23 law suits over iPhone 'slow down'......
Posted by: C(-)ris
Date: January 05, 2018 05:02PM
Better start suing every laptop manufacturer. They all lower performance when batteries start to get low. Been that way forever. My surprise is that people didn’t just assume their phones all do this too.



C(-)ris
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Throwback Thursday Signature:
Options:  Reply • Quote
Re: suits you, to a T?!....Apple now facing 23 law suits over iPhone 'slow down'......
Posted by: N-OS X-tasy!
Date: January 05, 2018 05:44PM
Quote
C(-)ris
Better start suing every laptop manufacturer. They all lower performance when batteries start to get low. Been that way forever. My surprise is that people didn’t just assume their phones all do this too.

1) Batteries are easily replaceable in (EDIT: non-Apple) laptops.
2) Most people don't purchase a new laptop every year or two because performance has dropped off a bit.



It is what it is.



Edited 1 time(s). Last edit at 01/05/2018 05:45PM by N-OS X-tasy!.
Options:  Reply • Quote
Re: suits you, to a T?!....Apple now facing 23 law suits over iPhone 'slow down'......
Posted by: C(-)ris
Date: January 05, 2018 08:08PM
Quote
N-OS X-tasy!
Quote
C(-)ris
Better start suing every laptop manufacturer. They all lower performance when batteries start to get low. Been that way forever. My surprise is that people didn’t just assume their phones all do this too.

1) Batteries are easily replaceable in (EDIT: non-Apple) laptops.
2) Most people don't purchase a new laptop every year or two because performance has dropped off a bit.

Not true on both counts. I know plenty of people who get a new laptop every few years to always have a fast machine. Of course, laptops cost twice or more what a phone costs so less people can afford to do so. Also, most ultra books don’t have user replaceable batteries. I have a small fleet of Lenovo X1 carbon laptops that are just as difficult to replace a battery as an Apple laptop.



C(-)ris
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Throwback Thursday Signature:
Options:  Reply • Quote
Sorry, only registered users may post in this forum.

Click here to login

Online Users

Guests: 172
Record Number of Users: 186 on February 20, 2020
Record Number of Guests: 2330 on October 25, 2018