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On the subject of iPhone 6 battery replacement
Posted by: Fred_Also
Date: February 28, 2018 04:42PM
I don't have an Apple Store close to me but we have an Apple Authorized Dealer. I was on the iPhone 6 battery list for about 3 week before they got the battery in. I ask is this covered on the $29 battery replacement "Yes, it is".

Battery comes in and they say we have to test your phone. They put phone on tester and tell me I don't need a battery. They will do it if I really want but it not necessary. I leave without a battery but by evening my battery is down to below 20%.

So I go back in the next day and get the $29 battery replacement. They have it ready in 1-1/2 hours. When I pick it up they say that'll be $69.27. WHAT?

$29 for battery, $34.99 for Diag-Evaluation, $5.28 sales tax. I was not happy but I needed my phone back.

They won't get anymore of my business.

Fred
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Re: On the subject of iPhone 6 battery replacement
Posted by: hal
Date: February 28, 2018 06:00PM
call apple on the phone - this aint right
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Re: On the subject of iPhone 6 battery replacement
Posted by: jdc
Date: February 28, 2018 06:23PM
Yeah, thats effing lame as @#$%&.



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Edited 999 time(s). Last edit at 12:08PM by jdc.
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Re: On the subject of iPhone 6 battery replacement
Posted by: billb
Date: February 28, 2018 06:58PM
The Diag-Eval was free until you decided to have the battery replaced and then they charged you ?
Is that so you don't run down to Office Max to have them do it for $27,99 ?
That sounds dirty.
I'd be calling Apple too.



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Re: On the subject of iPhone 6 battery replacement
Posted by: evilrobot
Date: March 01, 2018 12:32AM
They are only certified to do the repair and use actual Apple components.

[support.apple.com]

"These prices apply only to battery repairs made by Apple. Other service providers may set their own prices. "
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Re: On the subject of iPhone 6 battery replacement
Posted by: Fred_Also
Date: March 01, 2018 08:31AM
Quote
evilrobot
They are only certified to do the repair and use actual Apple components.

[support.apple.com]

"These prices apply only to battery repairs made by Apple. Other service providers may set their own prices. "

OK, Thanks.

Fred
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Re: On the subject of iPhone 6 battery replacement
Posted by: rjmacs
Date: March 02, 2018 08:50AM
Quote
Fred_Also
Quote
evilrobot
They are only certified to do the repair and use actual Apple components.

[support.apple.com]

"These prices apply only to battery repairs made by Apple. Other service providers may set their own prices. "

OK, Thanks.

Fred

To be fair to the 3rd party tech, Apple loses money on every single $29.99 battery replacement, but they live on the top of a mountain made of money so they barely notice. It's harder to do that as an independent shop.



rj
AKA
Vreemac, Moth of the Future
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