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Unhide a software update in the Mac App store?
Posted by: Robert M
Date: May 15, 2019 02:59PM
Hi everyone,

Against my wishes, one of my employees opened up the Mac App store on his machine and accidentally hid a software update. Now we can't "unhide" it. The machine is running High Sierra. I searched around and none of the solutions offered work. The update in question is the security update Apple released today.

Anyone suggestions for a method that will unhide an update will be much appreciated.

Thanks,

Robert
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Re: Unhide a software update in the Mac App store?
Posted by: iaJim
Date: May 15, 2019 04:21PM
Do you have a Time Machine backup you could return to?
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Re: Unhide a software update in the Mac App store?
Posted by: iaJim
Date: May 15, 2019 04:23PM
Is the update in question available here? [support.apple.com]
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Re: Unhide a software update in the Mac App store?
Posted by: Robert M
Date: May 15, 2019 07:47PM
ia,

Thank you for the link. I'll use that to get the necessary update. Still, though, there should be an easy way to unhide an update. I don't believe Apple has sunk so low that restoring from a backup would be necessary to unhide an update. It just seems assinine.

Robert
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Re: Unhide a software update in the Mac App store?
Posted by: datbeme
Date: May 15, 2019 08:58PM
Quote
Robert M
ia,

Thank you for the link. I'll use that to get the necessary update. Still, though, there should be an easy way to unhide an update. I don't believe Apple has sunk so low that restoring from a backup would be necessary to unhide an update. It just seems assinine.

Robert

Well, there are plenty of precedents for such asininity.
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Re: Unhide a software update in the Mac App store?
Posted by: Altered Horizons
Date: May 15, 2019 09:44PM
Launch the App Store.
From the Store menu, select View My Account.
Sign into your account.
Find the "Hidden Items" section in your account and to the right, click the blue "Manage" text.
A list of hidden installers will appear.
Click the Unhide button to the right.



Minds are like parachutes. They only function when they are open. - Sir James Dewar
myHouse: [alteredhorizons.no-ip.org]
myHouse (front door - requires javascript & sound): [alteredhorizons.no-ip.org]

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Re: Unhide a software update in the Mac App store?
Posted by: Robert M
Date: May 16, 2019 04:31AM
Altered,

That doesn’t work. Thanks, though.

Robert
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Re: Unhide a software update in the Mac App store?
Posted by: decay
Date: May 16, 2019 09:33AM
launch Terminal

softwareupdate -l


does that show it?



---
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Re: Unhide a software update in the Mac App store?
Posted by: Robert M
Date: May 16, 2019 09:53AM
Hi Decay,

Thanks for that command. Tried it and it shows the other update which is waiting for installation but not the security update that was hidden accidentally. Argh!

Robert
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Re: Unhide a software update in the Mac App store?
Posted by: Altered Horizons
Date: May 16, 2019 10:39AM
Hmm.. Apparently that's only for apps. Try this:

Launch Terminal and enter the command:

softwareupdate --reset-ignored

If the command fails, you may have to run it as superuser:

sudo softwareupdate --reset-ignored

You will be prompted for your password.

From the man page:

--reset-ignored
Clears the per-machine list of ignored updates.



Minds are like parachutes. They only function when they are open. - Sir James Dewar
myHouse: [alteredhorizons.no-ip.org]
myHouse (front door - requires javascript & sound): [alteredhorizons.no-ip.org]

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Re: Unhide a software update in the Mac App store?
Posted by: Robert M
Date: May 16, 2019 11:06AM
Altered,

The first command did the trick. Thanks!

I guess Apple has fallen a bit but not enough to require restoration from a backup to unhide a simple software update.

Robert
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Re: Unhide a software update in the Mac App store?
Posted by: Altered Horizons
Date: May 16, 2019 05:15PM
Apple is so anal about OS updates that I'm surprised they make it so hard to unhide. I would expect them to send you a daily notification that you have hidden an update, with an "Unhide Now" button. RollingEyesSmiley5



Minds are like parachutes. They only function when they are open. - Sir James Dewar
myHouse: [alteredhorizons.no-ip.org]
myHouse (front door - requires javascript & sound): [alteredhorizons.no-ip.org]

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Re: Unhide a software update in the Mac App store?
Posted by: RAMd®d
Date: May 16, 2019 05:46PM
Apple is so anal about OS updates that I'm surprised they make it so hard to unhide.

I would think this incident was just a glitch, some confluence of oppositely rotating vortices, or a rift in the space time continuum or similar.

I think this is the first time I've seen a mention of being unable to unhide something.




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must suffer with him.

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except by believing all possible evil
of evil men.

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Re: Unhide a software update in the Mac App store?
Posted by: Robert M
Date: May 16, 2019 06:07PM
RAM,

Probably the first mention here. Definitely not the first mention elsewhere on the web. Apparently, it's a common problem. Lots of sites offer solutions, none of which worked. Only Altered's resolved the issue.

Robert

P.S. Thank you again, Altered! The help was appreciated.
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Re: Unhide a software update in the Mac App store?
Posted by: Altered Horizons
Date: May 16, 2019 10:10PM
You're welcome, Robert; glad it worked.



Minds are like parachutes. They only function when they are open. - Sir James Dewar
myHouse: [alteredhorizons.no-ip.org]
myHouse (front door - requires javascript & sound): [alteredhorizons.no-ip.org]

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