advertisement
Forums

The Forum is sponsored by 
 

AAPL stock: Click Here

You are currently viewing the Tips and Deals forum
FIXED: Mail no longer marking good emails as Junk
Posted by: tuqqer
Date: March 18, 2020 10:24AM
After years of flawless behavior, Mail (v13 on OS X 10.15.3) was starting to mark more and more legitimate emails as Junk, and placing them in the Junk folder. I posted the question on Apple Discussions last week, and someone made a suggestion that completely fixed the problem. So just in case someone here ever has that question, here's the fix.

Two Steps to get Mail to stop putting good email into the Junk folder:


1. Boot into Safe Mode (Use Safe Mode to isolate issues with your Mac and Playing Safe: what does Safe Mode do?).
Then reboot normally.
That will clear out old cache, swap and system files, some of which may be corrupted, which might be the cause of the problems.

2. Close Mail
In Finder click Go, then Go to folder
then copy this and paste into the Go to box:
~/Library/Mail/V7/MailData
In that folder look for file LSMMap2 and delete it.
Re-open Mail



Mac Pro 2013 3.7GHz Quad-Core, 32G RAM Catalina 10.15.x Dual 25" Acer 1440p LCDs11" i5 MacBook Air
Options:  Reply • Quote
Re: FIXED: Mail no longer marking good emails as Junk
Posted by: lost in space
Date: March 18, 2020 11:44AM
Thanks for that! It fixed other problems I was having with Mail.







Edited 1 time(s). Last edit at 03/18/2020 11:46AM by lost in space.
Options:  Reply • Quote
Re: FIXED: Mail no longer marking good emails as Junk
Posted by: tuqqer
Date: March 18, 2020 12:05PM
Quote
lost in space
Thanks for that! It fixed other problems I was having with Mail.

Love it!



Mac Pro 2013 3.7GHz Quad-Core, 32G RAM Catalina 10.15.x Dual 25" Acer 1440p LCDs11" i5 MacBook Air
Options:  Reply • Quote
Re: FIXED: Mail no longer marking good emails as Junk
Posted by: SKYLANE
Date: March 18, 2020 01:53PM
Thanks! Will give this a try since I use Mail. I only a have a few good emails going to junk. However, as appropriate, I have all the political solicitations going to junk plus a multitude of other things.

After this adjustment cited above, do I have to "re-train" mail all over again by marking stuff as junk? Not sure how that whole system works in Mail.
Options:  Reply • Quote
Re: FIXED: Mail no longer marking good emails as Junk
Posted by: RAMd®d
Date: March 18, 2020 04:28PM
Hm.

tuq, I just did the fix, and it's too soon to tell if it worked.

I didn't check the Junk folder prior to see if there were any false-junk entries.

But checking after the fix, there were ten genuine junk emails, but no false-junk emails.

I hope this works!




When a good man is hurt,
all who would be called good
must suffer with him.

You and I have memories longer than the road that stretches out ahead.

There is no safety for honest men except
by believing all possible evil of evil men.

We don’t do focus groups. They just ensure that you don’t offend anyone, and produce bland inoffensive products. —Sir Jonathan Ive

Perfection is the enemy of progress. -Winston Churchill

-An armed society is a polite society.
And hope is a lousy defense.

You make me pull, I'll put you down.

Mister, that's a ten-gallon hat on a twenty-gallon head.

I *love* SIGs. It's Glocks I hate.
Options:  Reply • Quote
Re: FIXED: Mail no longer marking good emails as Junk
Posted by: tuqqer
Date: March 18, 2020 04:44PM
Quote
SKYLANE
After this adjustment cited above, do I have to "re-train" mail all over again by marking stuff as junk? Not sure how that whole system works in Mail.[/size]

So far, I haven't needed to.

I think one of the biggest keys to keep this clean is to always "Add to Contacts" with any email you want to mark for the Inbox.

To help with this, I use a Mail Rule (see screenshot) that says "Sender is not in my contacts" and then visually mark it in gray text. That way, I can quickly recognize what senders I haven't get added yet. I then click on their name and the dropdown allows me to instantly add them to the Contacts app without having to open it up. If I DO have time then, I'll go in and edit their new Contact card and make sure the first name/last name, etc are all set up (I'm big on adding photos but that's another story).









Mac Pro 2013 3.7GHz Quad-Core, 32G RAM Catalina 10.15.x Dual 25" Acer 1440p LCDs11" i5 MacBook Air
Options:  Reply • Quote
Sorry, only registered users may post in this forum.

Click here to login

Online Users

Guests: 232
Record Number of Users: 186 on February 20, 2020
Record Number of Guests: 2330 on October 25, 2018