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Messages / TeamViewer sharing issue
Posted by: Fritz
Date: June 29, 2020 12:51PM
I'm trying to see a clients screen and remote control. I used TV for years without issue.
But just the acct set-up is now endless. I guess TV gets hacked a lot.

So I tried Messages, which I've used recently, 1, 2, 3, easy peasy set-up, across the pond.
He sees my Messages. When I ask to share his screen, he accepts the connect, but it won't connect.
There's no FireWall set on his Mac. I know for sure coz I just re-installed HS myself. And I had him check to make sure he hadn't done an inadvertent. We're both on HS.

Longer story. He had hired a high pay grade computer consultant. He was setting up a monthly convoluted circle and charging him dearly.

This is not someone who needs anything close to that level of security. No gummint work. But you live you learn.

Could the insultant have set up a FireWall at the providers network connect (OptOnline modem/router) at the house? That just permits him in? He was logging into his Mac and PC previously.



!#$@@$#!

If there are spelling issues, please pardon, Owen the cat is sitting on my keyboard.
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Re: Messages / TeamViewer sharing issue
Posted by: btfc
Date: June 29, 2020 02:10PM
Worth checking out router settings.
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Re: Messages / TeamViewer sharing issue
Posted by: Fritz
Date: June 29, 2020 03:20PM
gotta be something I'm doing/not doing.
he has a PC and a PC tech who is having no issues getting on the PV remotely.



!#$@@$#!

If there are spelling issues, please pardon, Owen the cat is sitting on my keyboard.
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Re: Messages / TeamViewer sharing issue
Posted by: Fritz
Date: June 29, 2020 03:44PM
I guess my TV install was corrupt somehow.
I uninstalled, restarted and reinstalled an it was fine.
Messages didn't like the VPN, it seems.



!#$@@$#!

If there are spelling issues, please pardon, Owen the cat is sitting on my keyboard.
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Re: Messages / TeamViewer sharing issue
Posted by: rich in distress
Date: June 30, 2020 10:55AM
Glad you sorted it out.
Had I’d been on time, I would have suggested checking the screen sharing permissions on the receiving end @SysPrefs/Sharing.
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