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iPhone 6S can no longer receive emailed text messages
Posted by: Schpark
Date: July 22, 2020 01:03PM
My mom and her husband both converted from Verizon to Xfinity voice and both have iPhone 6S's. Since Xfinity still uses Verizon the email to text format is still [insert 10-digit number]@vtext.com.

Her husband receives the emailed text messages fine but I can't figure out how to get hers to receive them. She used to receive them fine before the change. This feature is needed as their security system sends them text messages using this format.

I have tried getting it to work but am stumped. They called Xfinity and they say there is nothing wrong. I believe it is something on their end. They keep calling the Security company even though I keep telling them it is not their problem.

Any ideas?



"Without death, life would lose much of its meaning. My goal is to live in such a manner that I alter world in some fundamental way before I'm gone. As I get older and watch my son grow I realize I've already achieved my goal." - Ztirffritz
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Re: iPhone 6S can no longer receive emailed text messages
Posted by: Carm
Date: July 22, 2020 01:22PM
Re: iPhone 6S can no longer receive emailed text messages
Posted by: GGD
Date: July 22, 2020 01:45PM
Maybe try sending to "[phone number]@mypixmessages.com"

Quote

There are two ways to text an email to Xfinity phones besides plain old phone number texting.

using: "[phone number]@vtext.com" works for straight text ONLY. Also, a character limit is in place.

using: "[phone number]@mypixmessages.com" works for text, photos, etc. Characters are not limited to 140.

[forums.xfinity.com]
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Re: iPhone 6S can no longer receive emailed text messages
Posted by: Schpark
Date: July 22, 2020 02:02PM
Quote
GGD
Maybe try sending to "[phone number]@mypixmessages.com"

Oops, haven't tried that yet so am testing it now. Another problem with the security system generated text messages is that you have to select your provider from a dropdown list and cannot free type the string as shown above.



"Without death, life would lose much of its meaning. My goal is to live in such a manner that I alter world in some fundamental way before I'm gone. As I get older and watch my son grow I realize I've already achieved my goal." - Ztirffritz



Edited 2 time(s). Last edit at 07/22/2020 02:22PM by Schpark.
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Re: iPhone 6S can no longer receive emailed text messages
Posted by: GGD
Date: July 22, 2020 02:06PM
Does she receive non-emailed text messages normally (regular SMS texts sent to her cell number from another cell phone)?
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Re: iPhone 6S can no longer receive emailed text messages
Posted by: Carm
Date: July 22, 2020 02:06PM
Number@vwpix.com is another on the link that you can try.
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Re: iPhone 6S can no longer receive emailed text messages
Posted by: Schpark
Date: July 22, 2020 02:13PM
Quote
Carm
[community.verizonwireless.com]

This is the problem. Unfortunately it doesn't point to a solution.



"Without death, life would lose much of its meaning. My goal is to live in such a manner that I alter world in some fundamental way before I'm gone. As I get older and watch my son grow I realize I've already achieved my goal." - Ztirffritz
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Re: iPhone 6S can no longer receive emailed text messages
Posted by: Schpark
Date: July 22, 2020 02:14PM
Quote
GGD
Does she receive non-emailed text messages normally (regular SMS texts sent to her cell number from another cell phone)?

Yes.



"Without death, life would lose much of its meaning. My goal is to live in such a manner that I alter world in some fundamental way before I'm gone. As I get older and watch my son grow I realize I've already achieved my goal." - Ztirffritz
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Re: iPhone 6S can no longer receive emailed text messages
Posted by: Schpark
Date: July 22, 2020 02:15PM
Quote
Carm
Number@vwpix.com is another on the link that you can try.

Doesn't work for either phone



"Without death, life would lose much of its meaning. My goal is to live in such a manner that I alter world in some fundamental way before I'm gone. As I get older and watch my son grow I realize I've already achieved my goal." - Ztirffritz
Options:  Reply • Quote
Re: iPhone 6S can no longer receive emailed text messages
Posted by: Schpark
Date: July 22, 2020 02:42PM
Quote
Schpark
Quote
GGD
Maybe try sending to "[phone number]@mypixmessages.com"

Oops, haven't tried that yet so am testing it now. Another problem with the security system generated text messages is that you have to select your provider from a dropdown list and cannot free type the string as shown above.

Ok i verified this works. Now have to work with security provider to add this option to the dropdown. They have no listing for XFINITY in their list of hundreds of providers.



"Without death, life would lose much of its meaning. My goal is to live in such a manner that I alter world in some fundamental way before I'm gone. As I get older and watch my son grow I realize I've already achieved my goal." - Ztirffritz



Edited 1 time(s). Last edit at 07/22/2020 02:43PM by Schpark.
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