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How do you get a live person on the phone at Ebay?
Posted by: Dennis S
Date: October 16, 2020 02:03PM
The numbers I had all make me go online. I can't log in because I always end up at that @#$%& captcha thing. When I successfully complete that, I have to re-enter my name and password. Then it goes back to captcha.
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Re: How do you get a live person on the phone at Ebay?
Posted by: lost in space
Date: October 16, 2020 02:11PM
Haven't used these numbers for a few years, but the ebay one worked a charm.

dialahuman

Never mind. Sends to the website.







Edited 1 time(s). Last edit at 10/16/2020 02:21PM by lost in space.
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Re: How do you get a live person on the phone at Ebay?
Posted by: Gareth
Date: October 16, 2020 02:26PM
[www.ebay.com]

See if that works. It's a link to have eBay call you (you enter your phone number).

If not, try this one [www.ebay.com] and scroll down to the "Have us call you" link.

And if that doesn't work, start at the beginning: [www.ebay.com] and click through the help articles, until you see the "Have us call you" at the bottom of the page.



Edited 1 time(s). Last edit at 10/16/2020 02:26PM by Gareth.
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Re: How do you get a live person on the phone at Ebay?
Posted by: Dennis S
Date: October 16, 2020 02:34PM
To do any of those things, you have to be logged in. I can't log in. I've tried 3 browsers. Clicking through the help feature takes me in circles. @#$%& Ebay.
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Re: How do you get a live person on the phone at Ebay?
Posted by: hal
Date: October 16, 2020 02:43PM
I don't ever remember being challenged by a captcha when logging into ebay. I just logged out, tried the second link that Gareth posted, I clicked on 'Have us call you' then it invited me to log in - I did (no captcha), then it asked me what phone number to call.

edit - what is it that you need from ebay? Everything except very special cases can be handled without a human - maybe we can help settle the issue without a need to call.



Edited 1 time(s). Last edit at 10/16/2020 02:45PM by hal.
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Re: How do you get a live person on the phone at Ebay?
Posted by: Gareth
Date: October 16, 2020 03:12PM
Quote
Dennis S
To do any of those things, you have to be logged in. I can't log in. I've tried 3 browsers. Clicking through the help feature takes me in circles. @#$%& Ebay.

Ah yes, even though I was logged out, it was still remembering my phone number.

But I downloaded Firefox, so I'd have a brand new browser and did the same thing and although it looks like a loop, taking you back to the login screen, when you click "Continue" at the bottom again, it takes you to a different call me page (for guests - says so in the URL): [www.ebay.com]

Or maybe try logging in via the app on iOS or Android?
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Re: How do you get a live person on the phone at Ebay?
Posted by: RAMd®d
Date: October 16, 2020 06:27PM
I just finished dealing with two sites over login problems.

Neither of them want you to call.

I tried the chat and it allows one to pick 'talk at somebody' then asks 'what about' from a menu which is a trick because clicking anything from it takes one back the the chat bot.

The other site had no chatbot, but an internal email page.

I got an automated acknowledgement but otherwise don't expect to hear from them before Monday.

At least with AMZ I can easily talk at a human, and even though it's all outsourced to lots of different places, any ES/T/F/L reps speak excellent English and are friendly, so the transactions always go well.

After trying to navigate ebay, I'd never consider trying to find a phone number for them, at least not on their site.




When a good man is hurt,
all who would be called good
must suffer with him.

Everybody matters or nobody matters.

You and I have memories longer than the road that stretches out ahead.

There is no safety for honest men except
by believing all possible evil of evil men.

We don’t do focus groups. They just ensure that you don’t offend anyone, and produce bland inoffensive products. —Sir Jonathan Ive

-An armed society is a polite society.
And hope is a lousy defense.

You make me pull, I'll put you down.

Mister, that's a ten-gallon hat on a twenty-gallon head.

I *love* SIGs. It's Glocks I hate.
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Re: How do you get a live person on the phone at Ebay?
Posted by: Dennis S
Date: October 16, 2020 07:00PM
I can't use their contact or help sites because I have to log in to do it, which I can't do.
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Re: How do you get a live person on the phone at Ebay?
Posted by: Dennis S
Date: October 16, 2020 07:08PM
Anyone have their mailing address? I know no other way to contact them.
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Re: How do you get a live person on the phone at Ebay?
Posted by: Dennis S
Date: October 16, 2020 08:09PM
eBay Inc., 2145 Hamilton Avenue, San Jose, CA 95125
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Re: How do you get a live person on the phone at Ebay?
Posted by: RAMd®d
Date: October 16, 2020 10:03PM
I can't use their contact or help sites because I have to log in to do it, which I can't do.


Sorry, I saw that in your previous post.

I wasn't suggesting it, I was whining about the only avenues that worked for me.




When a good man is hurt,
all who would be called good
must suffer with him.

Everybody matters or nobody matters.

You and I have memories longer than the road that stretches out ahead.

There is no safety for honest men except
by believing all possible evil of evil men.

We don’t do focus groups. They just ensure that you don’t offend anyone, and produce bland inoffensive products. —Sir Jonathan Ive

-An armed society is a polite society.
And hope is a lousy defense.

You make me pull, I'll put you down.

Mister, that's a ten-gallon hat on a twenty-gallon head.

I *love* SIGs. It's Glocks I hate.
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Re: How do you get a live person on the phone at Ebay?
Posted by: Dennis S
Date: October 16, 2020 10:25PM
Quote
RAMd®d
I can't use their contact or help sites because I have to log in to do it, which I can't do.


Sorry, I saw that in your previous post.

I wasn't suggesting it, I was whining about the only avenues that worked for me.

I didn't even notice that.
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Re: How do you get a live person on the phone at Ebay?
Posted by: Grateful11
Date: October 16, 2020 11:13PM
Quote
hal
I don't ever remember being challenged by a captcha when logging into ebay. I just logged out, tried the second link that Gareth posted, I clicked on 'Have us call you' then it invited me to log in - I did (no captcha), then it asked me what phone number to call.

edit - what is it that you need from ebay? Everything except very special cases can be handled without a human - maybe we can help settle the issue without a need to call.

Hal did you know they're now charging fees on the state sales tax they're collecting? How is that even legal?



Grateful11
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Re: How do you get a live person on the phone at Ebay?
Posted by: Dennis S
Date: October 17, 2020 12:16AM
Quote
hal
I don't ever remember being challenged by a captcha when logging into ebay. I just logged out, tried the second link that Gareth posted, I clicked on 'Have us call you' then it invited me to log in - I did (no captcha), then it asked me what phone number to call.

edit - what is it that you need from ebay? Everything except very special cases can be handled without a human - maybe we can help settle the issue without a need to call.

• I click "log in"
• A captcha comes up with a sliding puzzle piece
• I do it and it says "success" or something similar
• Either me log in page comes up or I click "log in" - I forget
• I enter my user name and then my password
• The captcha screen comes up again, ad infinitum

It's the same on Safari, Chrome, and a generic browser.



Edited 2 time(s). Last edit at 10/17/2020 12:19AM by Dennis S.
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Re: How do you get a live person on the phone at Ebay?
Posted by: Gareth
Date: October 17, 2020 12:18AM
Quote
Dennis S
I can't use their contact or help sites because I have to log in to do it, which I can't do.

Did you try the link from my 2nd post?

Quote
Gareth
But I downloaded Firefox, so I'd have a brand new browser and did the same thing and although it looks like a loop, taking you back to the login screen, when you click "Continue" at the bottom again, it takes you to a different call me page (for guests - says so in the URL): [www.ebay.com]
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Re: How do you get a live person on the phone at Ebay?
Posted by: Dennis S
Date: October 17, 2020 12:25AM
Quote
Gareth
Quote
Dennis S
I can't use their contact or help sites because I have to log in to do it, which I can't do.

Did you try the link from my 2nd post?

Quote
Gareth
But I downloaded Firefox, so I'd have a brand new browser and did the same thing and although it looks like a loop, taking you back to the login screen, when you click "Continue" at the bottom again, it takes you to a different call me page (for guests - says so in the URL): [www.ebay.com]

The 2 and 3 link take me to a "Let us call you." I totally didn't see that this afternoon. The first link takes me to the captcha page. I'll try the call back tomorrow. Thanks.
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Re: How do you get a live person on the phone at Ebay?
Posted by: NewtonMP2100
Date: October 17, 2020 07:55AM
....YOLO [ you only live once ].......?????



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