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no FLIES on you!. . .Delta makes changes to frequent FLYer program. . .
Posted by: NewtonMP2100
Date: July 28, 2009 03:01PM
. . .rollover Beethoven. . .elite flyers can now rollover miles. . .


Delta enhancing frequent-flier program

. . . Delta Air Lines Inc. is taking a page from the cell phone industry and will be allowing elite frequent fliers to roll over miles earned above their qualification status in a given year so they have an easier time maintaining that status or improving to a higher one the next year.

The world's biggest airline operator planned to announce Tuesday enhancements to its SkyMiles Medallion program that will go into effect over the next nine months.

The changes come at a time of weak demand in the airline industry amid the recession. Business travel, in particular, has been in a slump, and giving extra advantages to elite frequent fliers could be one way to lure in more business travelers.

Atlanta-based Delta has three elite frequent flier statuses — silver, gold and platinum — and will be adding a fourth, diamond. Customers reach those levels by flying a lot — you reach the lowest level after flying 30 segments in a year — and in return they get extra benefits like priority boarding, waived checked bag fees and free upgrades.

Now, Delta says it will allow customers to retain any Medallion qualification miles earned above a Medallion threshold at the end of the year, supplementing the ability to earn status the following year. For example, should a member accrue 40,000 Medallion qualification miles in one calendar year, the 15,000 Medallion qualification miles that exceed the 25,000 threshold for silver status will be rolled over to the following year.

Delta said there is no limit to the number of miles rolled over, and the benefit takes effect immediately.

The rollover idea is similar to one offered for several years to some AT&T cell phone customers, who can roll over unused minutes in certain plans to the following month.

Among other changes coming from Delta:

_The new diamond level for flyers who earn 125,000 MQMs or fly 140 segments per calendar year will include a complimentary Delta Sky Club membership, among other benefits.

_Diamond, platinum and gold Medallion members will have ticketing fees waived for all bookings, whether completed by phone, online or in person. . .



ROLLS...royce. . .?



_____________________________________

I reject your reality and substitute my own!
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Re: no FLIES on you!. . .Delta makes changes to frequent FLYer program. . .
Posted by: Will Collier
Date: July 28, 2009 06:33PM
After so many years of bad service, Delta can KMA (I have about half a million lifetime Delta miles--and they are quite enough for one lifetime, thank you very much).

These days AirTran gets my business, and Delta just gets the finger.
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Agreed- Delta sucks.
Posted by: pdq
Date: July 28, 2009 08:26PM
I was flying home from JFK about two months ago. Checked in with Delta agent in main Delta terminal 90 minutes before flight. To make a long story short, was jerked around by Delta, told to go here and there (all of which I did in a timely fashion) for the next hour-fifteen.

When I finally got delivered to the gate (via a Delta-operated shuttle bus) 15 minutes _before_ flight time, they told me (and another guy who'd gone through the same thing) we were too late, and booked us on the next morning flight. When I asked the Delta gate agent what I was supposed to do for the night, she shrugged.

Cost me an overnight in a hotel and taxi there and back. I wrote to Delta about my experience, and they offered $50 credit on my next Delta flight.

I told them to keep it, since if I can, there never will be another Delta flight for me.
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Re: no FLIES on you!. . .Delta makes changes to frequent FLYer program. . .
Posted by: DavidS
Date: July 28, 2009 09:36PM
Quote
Will Collier
After so many years of bad service, Delta can KMA (I have about half a million lifetime Delta miles--and they are quite enough for one lifetime, thank you very much).

These days AirTran gets my business, and Delta just gets the finger.


Thanks Will. I've been waiting all day to see a post from you about this. ;)

How was your AirTran WiFi experience last week?
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Re: no FLIES on you!. . .Delta makes changes to frequent FLYer program. . .
Posted by: Will Collier
Date: July 29, 2009 06:04PM
Quote
DavidS
Quote
Will Collier
After so many years of bad service, Delta can KMA (I have about half a million lifetime Delta miles--and they are quite enough for one lifetime, thank you very much).

These days AirTran gets my business, and Delta just gets the finger.


Thanks Will. I've been waiting all day to see a post from you about this. ;)

How was your AirTran WiFi experience last week?

Very nice. They've even priced it decently enough (about $6) that I might even pay for it after the trial period is over. Used it again on a flight this last Monday.
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