11-15-2007, 12:12 AM
My apologies to anyone here who might work for Best Buy's Geek Squad.
I've picked up a new client after what appears to be several useless, prior visits by the Geek Squad (which only has one Mac Tech, so she had trouble scheduling appointments also).
I ran across the following quote on one of her computers left by the Geek Squad:
$299 to move data from Powermac to external HD
$299 to move data back from external HD to Powermac
$249 for OS service
$847 to re-install the OS and restore files! Wow! I don't feel nearly as bad sitting here charging my hourly, watching files copy so I can re-partition a 500GB drive back into one partition because the GS decided to make two partitions, one 65GB, the other the remaining space. I'm not sure what their goal was for the small 65GB partition. My best guess is for Final Cut Pro content, which is about 55GB of stuff, but mostly templates for DVD Studio Pro, Motion, and Soundtrack that the client doesn't need installed.
I shudder to think what they may have charged for that hard drive install in a G5 tower.
GS also appears to have re-configured her wireless network, enabling WDS but giving the base station and express different network names, which doesn't work.
I've picked up a new client after what appears to be several useless, prior visits by the Geek Squad (which only has one Mac Tech, so she had trouble scheduling appointments also).
I ran across the following quote on one of her computers left by the Geek Squad:
$299 to move data from Powermac to external HD
$299 to move data back from external HD to Powermac
$249 for OS service
$847 to re-install the OS and restore files! Wow! I don't feel nearly as bad sitting here charging my hourly, watching files copy so I can re-partition a 500GB drive back into one partition because the GS decided to make two partitions, one 65GB, the other the remaining space. I'm not sure what their goal was for the small 65GB partition. My best guess is for Final Cut Pro content, which is about 55GB of stuff, but mostly templates for DVD Studio Pro, Motion, and Soundtrack that the client doesn't need installed.
I shudder to think what they may have charged for that hard drive install in a G5 tower.
GS also appears to have re-configured her wireless network, enabling WDS but giving the base station and express different network names, which doesn't work.
