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Anyone using the Chase app on their iPhone?
Posted by: PeterB
Date: May 10, 2011 03:29PM
I'm trying it now, and keep getting the message "This account can't be used for QuickDeposit at this time. Please click 'OK' and select another account for your deposit, or deposit the check at a Chase branch or ATM." I tried it with two different accounts, and it gave the same results in both cases.



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Re: Anyone using the Chase app on their iPhone?
Posted by: decocritter
Date: May 10, 2011 03:43PM
I broke up with Chase...had enough of their fees and BS.
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Re: Anyone using the Chase app on their iPhone?
Posted by: hal
Date: May 10, 2011 04:13PM
did you agree to the terms?

I just spent 15min installing, setting up and then tried to deposit a couple of checks. It couldn't read the typed check properly to deposit it.

I could have walked to the bank and back in the time lost.
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Re: Anyone using the Chase app on their iPhone?
Posted by: Fritz
Date: May 10, 2011 04:32PM
I find the app is only good for transfers and express bill payment.
Anything else will drive you to drink.
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Re: Anyone using the Chase app on their iPhone?
Posted by: dmann
Date: May 10, 2011 04:32PM
I have the app but I haven't tried to deposit any checks with it...

DM
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Re: Anyone using the Chase app on their iPhone?
Posted by: Ken Sp.
Date: May 10, 2011 04:36PM
I deposited 9 checks last night just fine on the iPhone. Haven't doe any today.
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Re: Anyone using the Chase app on their iPhone?
Posted by: (vikm)
Date: May 10, 2011 04:46PM
I used it before I dumped their sorry asses. It worked perfectly for roughly the 3-4 checks I deposited. Shame they are such fscking @#$%&.
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Re: Anyone using the Chase app on their iPhone?
Posted by: hal
Date: May 10, 2011 04:47PM
was that an iphone 4 ken? I tried with a 3gs...
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Re: Anyone using the Chase app on their iPhone?
Posted by: PeterB
Date: May 10, 2011 04:54PM
hal, yup, I agreed to the terms. Everything other than check deposits works fine with the app. I have an iPhone 4... haven't tried it with any other phone yet.

Really, check deposits are the only reason I need to physically go to the bank anymore, and I was hoping the app would eliminate that reason too.



Freya says, 'Hello from NOLA, baby!' (Laissez bon temps rouler!)
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Re: Anyone using the Chase app on their iPhone?
Posted by: Ken Sp.
Date: May 10, 2011 05:03PM
Quote
hal
was that an iphone 4 ken? I tried with a 3gs...

Yes 4

I have noticed a few things that seem to help.
Good light, and a dark background rather than white behind the check.
Get far enough out that the entire check is visible. I thought it would be better close, but it seems to not be true.

Some checks take 2 or 3 times. I had one check that would not go a few months ago--had to go to the bank.



Edited 1 time(s). Last edit at 05/10/2011 05:04PM by Ken Sp..
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Re: Anyone using the Chase app on their iPhone?
Posted by: PeterB
Date: May 10, 2011 05:15PM
Quote
Ken Sp.
Quote
hal
was that an iphone 4 ken? I tried with a 3gs...

Yes 4

I have noticed a few things that seem to help.
Good light, and a dark background rather than white behind the check.
Get far enough out that the entire check is visible. I thought it would be better close, but it seems to not be true.

Some checks take 2 or 3 times. I had one check that would not go a few months ago--had to go to the bank.

Right, but you never got the error message I seem to be getting, did you? (I can't get past it, maybe something needs to be set differently on their end in order for me to make a deposit?)



Freya says, 'Hello from NOLA, baby!' (Laissez bon temps rouler!)
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Re: Anyone using the Chase app on their iPhone?
Posted by: Shakes
Date: May 10, 2011 05:36PM
I use it regularly on my 3GS
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Re: Anyone using the Chase app on their iPhone?
Posted by: hal
Date: May 10, 2011 06:57PM
I had good light, but with a white background. I'll try it ONE MORE TIME next time I have a check to deposit.

and peterb, no, I did not get the error message that you did...
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Re: Anyone using the Chase app on their iPhone?
Posted by: PeterB
Date: May 10, 2011 08:17PM
So... back to my original question, what's wrong with this @?%&$! app??



Freya says, 'Hello from NOLA, baby!' (Laissez bon temps rouler!)
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Re: Anyone using the Chase app on their iPhone?
Posted by: Gareth
Date: May 10, 2011 08:20PM
I take pictures of my checks on my keyboard (white), at forearms length, so that the entire check is just visible in the box. Only had issues with checks that have extreme security measures (i.e. inverted, white numbers on black backgrounds for the amount) or are badly handwritten.

What's annoying is when these checks also don't work at the "envelope-less" ATM, since they've gotten rid of the override where you punch in the amount. So then you're forced to go to a teller.
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Re: Anyone using the Chase app on their iPhone?
Posted by: TheToddler
Date: May 10, 2011 09:46PM
use it without issue ... quite convenient for deposits
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Re: Anyone using the Chase app on their iPhone?
Posted by: pinion
Date: May 11, 2011 07:28AM
Quote
PeterB
So... back to my original question, what's wrong with this @?%&$! app??

I'm going to say user error. smiling smiley

I use it, no problems. Although I prefer to cash checks with the paypal app. I think USAA has the same type of thing too but I don't have checking with them.


---“What you permit, you promote. What you allow, you encourage. What you condone, you own.”
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Re: Anyone using the Chase app on their iPhone?
Posted by: PeterB
Date: May 11, 2011 12:50PM
Quote
pinion
Quote
PeterB
So... back to my original question, what's wrong with this @?%&$! app??

I'm going to say user error. smiling smiley

I can't say user error, because the process is fairly obvious and intuitive, but it could be user error in the sense that there may be something about my accounts that doesn't permit me to use Quick Deposit (and then the iPhone app is only following the rules set by Chase)... I'll check into it maybe a bit more.



Freya says, 'Hello from NOLA, baby!' (Laissez bon temps rouler!)
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Re: Anyone using the Chase app on their iPhone?
Posted by: pinion
Date: May 11, 2011 01:55PM
Quote
PeterB
Quote
pinion
Quote
PeterB
So... back to my original question, what's wrong with this @?%&$! app??

I'm going to say user error. smiling smiley

I can't say user error, because the process is fairly obvious and intuitive, but it could be user error in the sense that there may be something about my accounts that doesn't permit me to use Quick Deposit (and then the iPhone app is only following the rules set by Chase)... I'll check into it maybe a bit more.

I'm just pickin' on ya. I'd certainly give them a call and ask what's up. Might be something easy to fix.


---“What you permit, you promote. What you allow, you encourage. What you condone, you own.”
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Re: Anyone using the Chase app on their iPhone?
Posted by: vanamburg02
Date: June 26, 2011 08:55AM
FWIW... I was getting the same error message, so I decided to call Chase. The reason the error message appears, is that the account you are trying to deposit it into has not be opened for 6 months. So even if you have had other accounts open longer than 6 months and try to deposit into an account that is not yet 6 months old it will not work.
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