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Hulu opens with black screen
Posted by: andypie48
Date: December 11, 2011 11:25AM
Hulu is opening to a black screen instead of the usual zany interface. After a bit you can hear a preview audio playing.

I've STFed, tried various keyboard combinaations, tried trashing and reinstalling Hulu and the plug-in, shutdown and restart, and searched for additional files to delete. Nothing seems to work.

any similar problems/solutions or ideas?

Model Name: Mac mini
Model Identifier: Macmini2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 1.83 GHz
OSX 10.6.8
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Re: Hulu opens with black screen
Posted by: Chakravartin
Date: December 11, 2011 11:58AM
Which browser are you using?

Is it the same in every browser?

Did you uninstall the Flash plugin or just remove it from your Internet Plugins folder before reinstalling?
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Re: Hulu opens with black screen
Posted by: andypie48
Date: December 11, 2011 12:59PM
not running it in a browser, using Hulu Desktop. Used the Flash uninstaller per your suggestion. problem persists. same problem in 'guest' user account.
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Re: Hulu opens with black screen
Posted by: Chakravartin
Date: December 12, 2011 12:14AM
Some users on their forum reported that uninstalling and downgrading Flash fixed the black screen problem in Hulu Desktop.

I'm assuming that when you reinstalled you did so with the latest version of Flash.

Uninstall Flash again and then install Flash Player 10.3. (Ignore the Debug/Windows/Linux versions in the archive.)
[fpdownload.macromedia.com]



Edited 1 time(s). Last edit at 12/12/2011 12:15AM by Chakravartin.
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Re: Hulu opens with black screen
Posted by: andypie48
Date: December 12, 2011 03:44AM
thanks. the versions from your link worked. i've got Hulu back.
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