“Well, let me take a look at the email you’re sending to your users,” he offered. I forwarded—what I then thought—was a good sales email. I would soon learn that it wasn’t.
“This is horrible,” he said, sending my ego (and the mental image of our bottom line) tumbling. “There’s no deadline for the user to purchase. Limit the group to 10 spots left and say that it ends in 24 hours. Oh, also qualify everyone by saying that you’re only looking for people who want serious results.”
His instructions seemed arbitrary and unnecessary. Surely nobody would be gullible enough to be lured by a false impression of scarcity. But I did what I was told, tweaking the email to talk about the group’s “limited” nature. I fired them off into the ether, not particularly convinced that anything would improve.