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iphone 6 fell in pool, no iCloud backup of photos
Posted by: goosegunner
Date: June 12, 2016 06:18PM
Unfortunately my wife dropped her iPhone 6 in our pool this morning. It was not set to send photos to the cloud.

She had just taken many pictures of our daughters graduation and last dance recital.

Bag of rice immediately, took it to the apple store today and the genius tried turning it on, no indication of life.

He said pictures are lost, $299 for a new one. Told us to be cautious about using US Cellular protection plan.

We have US Cellular with protection plan, phone is 3 months old. US Cellular said it will be a 3rd party refurbished phone with 90 day warranty.


Anyway, I am going to open phone and put a fan on it and hope for 1 last power up to get photos.

Any other suggestions?

gg
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: jdc
Date: June 12, 2016 06:52PM
So it was only in rice for a few hours? That remedy needs at least overnight or days, not just a few hours...





Edited 999 time(s). Last edit at 12:08PM by jdc.
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: rgG
Date: June 12, 2016 07:28PM
Do you have any other iDevice that has photo stream set up where you might have DL the pics to the photo stream? This is different from iCloud backup.





Roswell, GA (Atlanta suburb)
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: goosegunner
Date: June 12, 2016 07:32PM
Yeah it happened pretty fast at the store. We stopped in to see if there was any way they could retrieve photos. He said looks dry and tried to turn it on.

Hind sight I should have stayed home, probably lost our opportunity.

I did use my islack to open it and have it in my home built holder with a fan on it. I will leave it open for a day or so with fan running and hope for the best. Being open will help it dry better, but I am pretty sure it is done. Seems odd that they can't get stuff off the memory.

gg
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: goosegunner
Date: June 12, 2016 07:34PM
Quote
rgG
Do you have any other iDevice that has photo stream set up where you might have DL the pics to the photo stream? This is different from iCloud backup.

No, only other iPhones but they have different iCloud accounts.
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: rgG
Date: June 12, 2016 07:35PM
Quote
goosegunner
Quote
rgG
Do you have any other iDevice that has photo stream set up where you might have DL the pics to the photo stream? This is different from iCloud backup.

No, only other iPhones but they have different iCloud accounts.

So sorry. sad smiley





Roswell, GA (Atlanta suburb)
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: Racer X
Date: June 12, 2016 07:35PM
"Seems odd that they can't get stuff off the memory"

I'm sure it is possible, but not by them, and for something that trivial (nothing personal, no offense meant)
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: goosegunner
Date: June 12, 2016 07:38PM
Quote
Racer X
"Seems odd that they can't get stuff off the memory"

I'm sure it is possible, but not by them, and for something that trivial (nothing personal, no offense meant)

None taken, sd card sure would be nice!
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: goosegunner
Date: June 12, 2016 07:41PM
I opened it up in less than 2 minutes, my wife said why don't they do that for people. I said "They want you to buy a new phone"

I will be kicking myself for a while for going there today.

gg
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: davester
Date: June 12, 2016 08:12PM
This google search "retrieve photos dead iPhone" brings up many possibilities, including several software packages that apparently can access the memory of a nonoperational iPhone. Worth a try I would say.



"In science it often happens that scientists say, 'You know that's a really good argument; my position is mistaken,' and then they would actually change their minds and you never hear that old view from them again. They really do it. It doesn't happen as often as it should, because scientists are human and change is sometimes painful. But it happens every day. I cannot recall the last time something like that happened in politics or religion." (1987) -- Carl Sagan
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: DP
Date: June 12, 2016 09:12PM
And back up, back up, back up...





Something different...

Disclaimer: This post is checked for correct spelling, punctuation, and grammar. Any attempts at humor are solely the responsibility of the author and bear no claim that any and all readers will approve or appreciate said attempt at humor.
My name is DP, and I approve this message.

"Show me the man and I’ll show you the crime."- Lavrentiy Beria
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: NewtonMP2100
Date: June 12, 2016 09:17PM
....or did it jump......??????



_____________________________________

I reject your reality and substitute my own!
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: iamrfixit
Date: June 12, 2016 09:24PM
Yeah, us cellulars insurance stinks. Paid nine bucks a month for each line, went years with no claims. When needed they wanted a $250 deductible to get a crappy refurb phone. I dumped it and refuse it every time now. Seems like every time I might have made a claim I would have at least one of my lines ready to upgrade and that was the cheaper route.

I saved one claim when I bought an identical used phone for half what the deductible would have been. It seemed like i was throwing money away and their coverage really only makes sense at the very front end with an expensive new model phone.

Applecare plus is a better deal if you feel the need, $129 for the coverage and $99 deductible for damage. Coverage is for two years, allows two damage incidents but it doesn't cover a lost phone.

My oldest son just went through the same thing when his 6 plus fell off, got ran over with the tire of the riding mower and broke the screen. Had no backup and could not back it up afterward because the screen was unreadable and unresponsive to make a connection with the computer. Could not make a claim because they would just exchange the phone and his hundreds of photos taken the first year of his sons life would be gone. Backup is so important! In his case we were able to just put in a new screen and it worked fine again, and then we backed it up right away.
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: space-time
Date: June 13, 2016 05:42AM
did your wife email/text any of those pictures to family/friends? you may be able to get some pictures back this way.
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: ka jowct
Date: June 13, 2016 08:26AM
You don't have to depend on flaky iCloud for this. I have been using Photo Transfer App with my iDevices since 2012. It just works. Of course, you still have to get in the habit of transferring photos to your computers regularly. I don't shoot anything too precious with my phone, but if I did, I'd offload the pix promptly, as I do with dSLR pix.



Edited 1 time(s). Last edit at 06/13/2016 08:29AM by ka jowct.
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: rgG
Date: June 13, 2016 08:53AM
You might want to set up photo sharing in the future, so that another iDevice can retrieve any photos that are "shared."

[support.apple.com]

Turn on iCloud Photo Sharing

On your iPhone, iPad, or iPod touch, go to Settings > iCloud > Photos and turn on iCloud Photo Sharing.
On your Mac, go to System Preferences > iCloud > Options next to Photos, then select iCloud Photo Sharing.
On your Apple TV, go to Settings > iCloud > iCloud Photos Settings and turn on iCloud Photo Sharing.
On your Windows PC, open iCloud for Windows and select Photos. Click the Options button to verify that iCloud Photo Sharing is on, then click Apply.





Roswell, GA (Atlanta suburb)
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: ka jowct
Date: June 13, 2016 05:04PM
If another household member also has an iDevice, you could even do a quick Airdrop of critical photos.



Edited 1 time(s). Last edit at 06/13/2016 05:05PM by ka jowct.
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Re: iphone 6 fell in pool, no iCloud backup of photos
Posted by: goosegunner
Date: June 14, 2016 11:41AM
Thanks for the replies, I am still working on a solution.

gg
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