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iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: bhaveshp
Date: February 26, 2019 05:51PM
Sigh, my daughter cracked her iPhone X after ignoring my suggestion to get a screen protector..

Suggestions on if she should get it repaired at Apple or use a 3rd party shop? The phone isn't under warranty at this point. Oh, and she will be paying for the repair.

She HAS ordered screen protectors already...



Edited 1 time(s). Last edit at 02/26/2019 05:52PM by bhaveshp.
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: 3d
Date: February 26, 2019 06:10PM
An iPhone X screen repair at the Apple Store costs $279.
With this information in-hand, price out what a 3rd party shop or mall kiosk would charge you.

Maybe quadruple check to see if it's still covered under warranty?
[checkcoverage.apple.com]

Is there a credit card warranty?
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: C(-)ris
Date: February 26, 2019 06:45PM
Apple. I haven’t found a third party screen as good as the Apple screens.



C(-)ris
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: bhaveshp
Date: February 26, 2019 07:06PM
Yeah, I'm tempted to direct her to Apple, but will price out some 3rd party shops.

The phone is 1.5 years old so the Apple warranty is done, but I probably have a credit card warranty. Though that won't cover accidental breakage this far out.

I was only mentioning warranty as I'm sure a 3rd party repair would invalidate an Apple warranty which isn't a factor here.
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: 3d
Date: February 26, 2019 07:52PM
Ahhh... so you didn't go for Applecare+ (which covers year 2). If it was my iPhoneX, I would bite the bullet and go with OEM Apple Store repair. Expensive lesson learned. If you go 3rd party ask about their warranty on the repair. As C(-)ris mentioned, the screen they use will most likely not be OEM. It'll be close, but not perfect. Is your daughter the type of person to notice/care?
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: mattkime
Date: February 26, 2019 08:31PM
I recommend going to Apple after having bad experiences with 3rd party repairs.



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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: rich in distress
Date: February 26, 2019 09:13PM
Too far out but...
Apple has some sort of promotion right now, where they give credit for your phone.
A working X would be worth around 500, and the crack would most certainly take a big bite out of it but, I’d check how much it would be worth towards a XS, or even the XR, at least to be aware.
But anyway...



• back to confinement


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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: evilrobot
Date: February 26, 2019 09:53PM
The phone would need to be repaired before getting the Apple credit/trade in. There is no 'damage value reduction'.
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: bhaveshp
Date: February 26, 2019 10:17PM
She's not the type that'll notice the difference with a 3rd party non-OEM screen. Her friend has recommended some sketchy repair biz in their college town so let's see ... fingers crossed.
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: C(-)ris
Date: February 27, 2019 12:12AM
Quote
bhaveshp
She's not the type that'll notice the difference with a 3rd party non-OEM screen. Her friend has recommended some sketchy repair biz in their college town so let's see ... fingers crossed.

I don’t get it. If you don’t want the high quality screen and accurate digitizer why spend the money on an iPhone X in the first place? Just get a cheap Andriod phone or iPhone 6.



C(-)ris
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: Carm
Date: February 27, 2019 01:03AM
Go with Apple repair.

Something to consider..... After my phone warranty ran out, I switched to phone service provider warranty, they didn’t make a big deal about adding it to the plan. It was $15 a month and it covered the phone for the first repair. Defect, this was after a year. Got a new phone from Apple through them.
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: NewtonMP2100
Date: February 27, 2019 05:21AM
....crack......is whack.....



_____________________________________

I reject your reality and substitute my own!
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: rjmacs
Date: February 27, 2019 08:10AM
To me, spending $1000 on a phone and not tacking on a few dozen bucks for a warranty is like buying a Mercedes and skipping comprehensive insurance coverage.

huh smiley



rj
AKA
Vreemac, Moth of the Future
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: 3d
Date: February 27, 2019 08:37AM
There was a time when 3rd party Apple repair shops were knowledgeable, honest, respected and sought after. Now they are looked upon as cheap, untrustworthy and sketchy.
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: C(-)ris
Date: February 27, 2019 01:44PM
Quote
3d
There was a time when 3rd party Apple repair shops were knowledgeable, honest, respected and sought after. Now they are looked upon as cheap, untrustworthy and sketchy.

That is because third party shops used to be Apple Authorized. Apple killed slaughtered the AASPs and what you are left with is what 3d describes.



C(-)ris
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: Carm
Date: February 27, 2019 05:49PM
Quote
C(-)ris
Quote
3d
There was a time when 3rd party Apple repair shops were knowledgeable, honest, respected and sought after. Now they are looked upon as cheap, untrustworthy and sketchy.

That is because third party shops used to be Apple Authorized. Apple killed slaughtered the AASPs and what you are left with is what 3d describes.
Not only that, you have non oem replacement parts. So even if the shop is not sketchy, the parts are not as durable/reliable.
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Re: iPhone X cracked! Repair at Apple or 3rd party shop?
Posted by: NewtonMP2100
Date: February 27, 2019 07:23PM
.....Crack.....in the World.......



_____________________________________

I reject your reality and substitute my own!
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