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I just reserved an U-Haul wiith "contactless pickup guided by phone"
Posted by: space-time
Date: September 01, 2020 03:16PM
I had the option to go in to the retail counter or just pick it up using some guidance with my iPhones. not sure how these work, did they upgrade the Uhauls to allow some sort of remote unlock?



Edited 2 time(s). Last edit at 09/01/2020 03:17PM by space-time.
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Re: I just reserved an U-Haul wiith "contactless pickup guided by phone"
Posted by: cbelt3
Date: September 01, 2020 03:24PM
OK, so lift the hood. Then connect the blue wire to the green wire. And short across the starter solenoid with a screwdriver. Ok, you're good !
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Re: I just reserved an U-Haul wiith "contactless pickup guided by phone"
Posted by: GGD
Date: September 01, 2020 03:26PM
Hope they cleaned it well after the previous customer.

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Re: I just reserved an U-Haul wiith "contactless pickup guided by phone"
Posted by: NewtonMP2100
Date: September 01, 2020 03:33PM
.....does it come with U-hoo.....???



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Re: I just reserved an U-Haul wiith "contactless pickup guided by phone"
Posted by: Will Collier
Date: September 01, 2020 03:46PM
I did this a couple of weeks ago. They make you pose for a selfie picture on the UHaul app so a remote rep can compare your face to your drivers license. Pretty painless procedure though.
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Re: I just reserved an U-Haul wiith "contactless pickup guided by phone"
Posted by: Gareth
Date: September 01, 2020 04:15PM
It's not a new feature. I tried to use it a couple of years ago, but it didn't work back then and I ended up going to the counter anyway. I think they had already rented out the unit I was supposed to get, which broke the "contactless pickup" and they had to set up a whole new reservation.

Hopefully, it's working better now!
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Re: I just reserved an U-Haul wiith "contactless pickup guided by phone"
Posted by: jdc
Date: September 01, 2020 04:29PM
Tried it a month ago, sadly, I found it a PITA.

Take a selfie, take photos of your DL, walk the lot to find your truck... after you find truck at the end of the lot... walk all the way back to building to get key. ugh.

Next time I just did normal online reservation and walked in -- took 3 minutes and the van was waiting for me when I walked out the door. 100X easier.



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Edited 999 time(s). Last edit at 12:08PM by jdc.
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Re: I just reserved an U-Haul wiith "contactless pickup guided by phone"
Posted by: Will Collier
Date: September 01, 2020 06:01PM
Quote
jdc
Tried it a month ago, sadly, I found it a PITA.

Take a selfie, take photos of your DL, walk the lot to find your truck... after you find truck at the end of the lot... walk all the way back to building to get key. ugh.

Next time I just did normal online reservation and walked in -- took 3 minutes and the van was waiting for me when I walked out the door. 100X easier.

Yeah, it probably helped that I was renting from a tiny lot in rural GA (and that it was pouring rain).
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