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Don't go to iOS 14.1 if still using Mojave and iTunes
Posted by: Schpark
Date: October 28, 2020 12:46PM
Shame on me for not doing my due diligence but now I can no longer see my iPhone SE in iTunes. This means I can no longer sync my substantial music library onto my phone. Most of it is ripped from CD's. iTunes does not see my iPhone at all so I cannot revert back to my last save. Ugh.
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Re: Don't go to iOS 14.1 if still using Mojave and iTunes
Posted by: Robert M
Date: October 28, 2020 12:51PM
Schpark,

My iPhone 11 Pro is running iOS 14.1 and my Mac is running Mojave. No problems at all backing up or syncing the phone.

Robert
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Re: Don't go to iOS 14.1 if still using Mojave and iTunes
Posted by: Schpark
Date: October 28, 2020 12:55PM
What version of iTunes?

I get this:

[support.apple.com]



Edited 1 time(s). Last edit at 10/28/2020 12:56PM by Schpark.
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Re: Don't go to iOS 14.1 if still using Mojave and iTunes
Posted by: rjmacs
Date: October 28, 2020 01:10PM
Quote
Schpark
What version of iTunes?

I get this:

[support.apple.com]

What happens when you install the software?



rj
AKA
Vreemac, Moth of the Future
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Re: Don't go to iOS 14.1 if still using Mojave and iTunes
Posted by: RAMd®d
Date: October 28, 2020 01:53PM
On one of my Macs, Software Update (in the Dock) shows some iTunes "helper" or similar app.

I haven't been updating iTunes since 12.6.9, but now that iOS 14 won't let me use it, I guess I'll have to.

It's only a WAG but that link should allow you to sych with iT, just maybe not the version you want.

12.9.6 backed everything up to the computer.

Later versions don't back up the actual apps, but download (I think) them from the App Store, if they're still available.

If you have an app that is still usable but pulled from the App Store for whatever reason (no longer supported, rogue app, etc) it won't be restored when you restore from a back up.

I think all that's right.

Maybe.





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Re: Don't go to iOS 14.1 if still using Mojave and iTunes
Posted by: numbered
Date: October 28, 2020 02:00PM
I think it is hit or miss, depending on the phone and the MacOS. I had a Sierra machine come up with that message. I downloaded it and installed it. Everything fine. Another Sierra machine cannot see the phone for anything. Not anything. Apple support says move to Catalina. They do not understand that I would then be divorced.

My phone is seen on Mojave, but an old phone I am sending to a relative (on 13.6.1) is not seen. It does show on the device tree. It does show in Configurator. It does not show in iTunes to save me.

Again, Apple's only response is 'upgrade to the newest and all your problems go away'.

I suggest you take them up on the download offer. It is not a new MacOS, just some driver update.
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Re: Don't go to iOS 14.1 if still using Mojave and iTunes
Posted by: space-time
Date: October 28, 2020 02:05PM
what happened with "it just works?"
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Re: Don't go to iOS 14.1 if still using Mojave and iTunes
Posted by: ka jowct
Date: October 28, 2020 02:33PM
Quote
space-time
what happened with "it just works?"

"We just force you to upgrade."



My life goes smoothly and in regular intervals
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Re: Don't go to iOS 14.1 if still using Mojave and iTunes
Posted by: Schpark
Date: October 28, 2020 03:57PM
Quote
rjmacs
Quote
Schpark
What version of iTunes?

I get this:

[support.apple.com]

What happens when you install the software?

It wants me to install Catalina, everything else up to date. I want to stay on Mojave. Actually it didn't want to do Catalina. Had to run the install twice and now it is working. It did not change my revision of iTunes as it is still 12.9.5.5. Would have been nice if it explicitly said what it was going to install.

All is now well.



Edited 1 time(s). Last edit at 10/28/2020 04:05PM by Schpark.
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Re: Don't go to iOS 14.1 if still using Mojave and iTunes
Posted by: fauch
Date: October 28, 2020 04:53PM
I just found out that my Hack running Mavericks can't do anything with my iPhone 11. At least it can use image capture, but iTunes can't connect at all.

I've had the phone for a year now, this is the first time I ever tried plugging it in. Guess I can live without it...
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Re: Don't go to iOS 14.1 if still using Mojave and iTunes
Posted by: Maddog
Date: October 29, 2020 03:58PM
I had this problem after my wife upgraded. Apparently, iTunes is not used anymore as the interface to back up phone. After you plug your phone in to computer, you are supposed to see it show up in the sidebar, like a hard drive or a USB stick, etc. Then you can click on it and back it up. Her phone did do this, although it is inconsistent.
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