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Any help on Mail in Catalina?
Posted by: sekker
Date: November 12, 2020 09:20AM
The search function in Mail is just terrible on this Mac running Catalina.

I tried to identify an email - from yesterday - in Mail via the find. I knew who the sender was, and no matter how I put his name or email in the search field, it did not come up.

So I went back and sorted through it manually, and sure enough it was still in my inbox.

This is not the first time.

Any help? I look online, and the support comments are not very helpful, so I thought I'd ping the great MRF hive mind.

At this point, I COULD move to Outlook as an interim solution for my work exchange email, but I have all of my mailboxes set up in Mail so I'd prefer to get Mail working for all of my personal stuff.

TIA!
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Re: Any help on Mail in Catalina?
Posted by: Numo
Date: November 12, 2020 09:30AM
When I tried to set up Outlook email the other day, it wanted me to install Office 360. Don’t know if there is a workaround.
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Re: Any help on Mail in Catalina?
Posted by: sekker
Date: November 12, 2020 09:36AM
Quote
Ammo
When I tried to set up Outlook email the other day, it wanted me to install Office 360. Don’t know if there is a workaround.

I have the latest Outlook and Office365, so I will just use that for my work email.

I have a personal laptop still running Mojave for my non-exchange emails.

I normally keep work and personal separate, but sometimes people send me work emails to my personal email accounts so I do check those once or twice a day for work.
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Re: Any help on Mail in Catalina?
Posted by: space-time
Date: November 12, 2020 09:53AM
Upgrade to Mojave
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Re: Any help on Mail in Catalina?
Posted by: sekker
Date: November 12, 2020 10:11AM
Quote
space-time
Upgrade to Mojave

I had issues earlier with some 32 bit software and Catalina, and I asked - cannot get access to older Mac image install with Mojave on this work machine.
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Re: Any help on Mail in Catalina?
Posted by: sekker
Date: November 12, 2020 10:21AM
I guess I'll try the two or three solutions posted here.

[discussions.apple.com]

Keep in mind, this Catalina Mac is less than 6 months' old, so all issues are from a freshly setup Mac and not from legacy issues from prior OS installs etc.
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Re: Any help on Mail in Catalina?
Posted by: Sarcany
Date: November 12, 2020 10:39AM
Rebuild Spotlight indexes.

If that doesn't work then rebuild the mailbox.



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Re: Any help on Mail in Catalina?
Posted by: sekker
Date: November 12, 2020 11:17AM
Quote
Sarcany
Rebuild Spotlight indexes.

If that doesn't work then rebuild the mailbox.

Interestingly, the recommended method to quit and restart mail with the shift key pressed - twice - enabled Mail to find this one lost email. I did not even have to restart the computer afterwards, but did it anyway.

I have bookmarked the methods listed to redo Spotlight, will do that if this continues.
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