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FedEx sucks ass
Posted by: bazookaman
Date: February 02, 2021 05:18PM
A package was "delivered" to a FedEx destination facility in my county on Saturday. It was supposed to be delivered to ME on Saturday. It never came. Nor did it come Sunday, Monday, or Tuesday. The only thing tracking shows is that "No scheduled delivery date available at this time." So what is going on? Well I finally called and asked exactly that.

First guyed a somewhat tenuous grasp of the English language and a horrible echo. He promised he would figure out what was going on at the facility and have them get back to me...within 24 hours.

15 minutes later, second guys calls me. Clearly speaks English. Woohoo! He promised he would figure out what was going on at the facility and have them get back to me. What the actual @#$%&???

So two guys from FedEx are unable tell me where/why my package is AT FedEx. I mean. Give me the @#$%& address and I will DRIVE there! Jesus Christ how @#$%& hard is this?



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Re: FedEx sucks ass
Posted by: hal
Date: February 02, 2021 05:33PM
This is a new fedex thing... if you aren't there to receive your package, they drop it at a partner drop-off location. For me, it's a seedy little neighborhood store with drug dealing all around - if I'm ever instructed to go there to pick up a package I will tell them never mind and cancel the order. Every biz I deal with promises to DELIVER packages - not get them nearby and have me do the rest of the work.

Anyhoo... this looks like that situation except the driver forgot to pretend that he knocked on your door and instead just went right to, 'well he's not there - I'll just drop it off nearby'.
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Re: FedEx sucks ass
Posted by: jh
Date: February 02, 2021 05:43PM
Translation: We don't have a clue as to where your package is and will promise you we will find out (nah, not really) and we really don't care.
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Re: FedEx sucks ass
Posted by: Pam
Date: February 02, 2021 05:50PM
My local Fedex fired the guy in charge awhile back. Totally screwed everything up for awhile. No real explanation on why he was fired. The drivers did everything they could to keep things moving.
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Re: FedEx sucks ass
Posted by: mrbigstuff
Date: February 02, 2021 06:50PM
The cs with these companies is demonstrably horrible, and purposefully so.



Mischievous and Deceitful
Chicanerous and Deplorable
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Re: FedEx sucks ass
Posted by: vision63
Date: February 03, 2021 04:29PM
Quote
bazookaman
A package was "delivered" to a FedEx destination facility in my county on Saturday. It was supposed to be delivered to ME on Saturday. It never came. Nor did it come Sunday, Monday, or Tuesday. The only thing tracking shows is that "No scheduled delivery date available at this time." So what is going on? Well I finally called and asked exactly that.

First guyed a somewhat tenuous grasp of the English language and a horrible echo. He promised he would figure out what was going on at the facility and have them get back to me...within 24 hours.

15 minutes later, second guys calls me. Clearly speaks English. Woohoo! He promised he would figure out what was going on at the facility and have them get back to me. What the actual @#$%&???

So two guys from FedEx are unable tell me where/why my package is AT FedEx. I mean. Give me the @#$%& address and I will DRIVE there! Jesus Christ how @#$%& hard is this?

Your rage is satisfying.
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