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Tell me about Sirius XM after $5/month deal is over
Posted by: rgG
Date: February 04, 2021 09:51AM
I am coming to the end of another SXM free three month trial. I do like having the service and I am fine with $5 month for, but I don’t want to pay more than that. I can get the $5 month for a year, but do I have to do some sort of snake dance with threatening to drop the service to keep that price?
Please school me on the in’s and outs of this, if you can. grinning smiley





Roswell, GA (Atlanta suburb)
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: ztirffritz
Date: February 04, 2021 09:53AM
I subscribed to XM last February so that I could listen to Penguins games on the way home. They cancelled the season on my way home from work...



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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: Sarcany
Date: February 04, 2021 10:09AM
Quote
rgG
I can get the $5 month for a year, but do I have to do some sort of snake dance with threatening to drop the service to keep that price?

Yes. And good luck doing it with one phone call or chat and having them apply the deal you asked for instead of an altogether different short-term deal.

I gave up on it and just canceled.

I really enjoyed having a few cable-news stations and multiple NPR choices and the comedy channels, but it wasn't worth the aggravation.



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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: Zoidberg
Date: February 04, 2021 10:13AM
I was only subscribed to it via a work vehicle (i.e., the car had it and the company picked up the tab) but it was cancelled during cost-cutting a few years back. The Admin who handled it said they nearly had to get the company lawyer involved because they kept charging the card after the cancellation was confirmed.

I've also anecdotally read of people who wound up cancelling the credit card that was associated with SiriusXM in order to make the cancellation stick.

Even with all that, I actually considered it again a while back, but they also did not allow for multiple devices (at least not at the time); i.e., I had to sign up each individual vehicle (no family plan) and it also did not allow for online/web browser based streaming (that was a separate charge).

I'd get it and keep it if it was $5 for vehicle & home, and $10 for a family plan. As it stands, I don't think it's worth the cost, but that's just me.

That said, I would say you'd do better with any number of streaming services online or that have apps; there are commercials but you can eschew them with a small fee and they do not have the predatory practices re/billing that Sirius does.

Some also have a multitude of types that are included under a single subscription. This group, for instance, streams with a multitude of channels under each banner with limited commercials for $7/mo, $60/yr, or $96/2 yr (that's for each of the below, and each includes (more or less) dozens of channels)

[www.radiotunes.com]
[www.jazzradio.com]
[www.classicalradio.com]
[www.rockradio.com]
[www.zenradio.com]
[www.di.fm]



(BTW, it's spelled < y'all >.)



Edited 1 time(s). Last edit at 02/04/2021 10:17AM by Zoidberg.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: Zoidberg
Date: February 04, 2021 10:16AM
Quote
Sarcany
I really enjoyed having a few cable-news stations and multiple NPR choices and the comedy channels, but it wasn't worth the aggravation.

The thing I think we missed the most when we lost it was the comedy channels. I recall they had at least one family-friendly channel which was a go-to on many road trips back when. I nearly crashed the car the first time I heard John Mulaney's bit about the Salt & Pepper diner.



(BTW, it's spelled < y'all >.)
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: rgG
Date: February 04, 2021 10:20AM
Yeah, I am not sure it will be worth the uptick in my BP to have to deal with their cancellation craziness.
I only want it for the car, and I don’t drive that much anymore, but for the occasional long trip, which hopefully might happen again after we get our second shots, it is nice.
I might need to figure out a prepaid card of some sort to tie it to, if I decide to try it.
I was hoping not to have to stream from my phone to get it into the car.





Roswell, GA (Atlanta suburb)
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: cbelt3
Date: February 04, 2021 10:22AM
Never again. My music lives in my iPhone, and my iPhone lives in the wireless charger dock on the upper dash when I'm driving. I also can't drive with talk on the radio. It's too distracting because I spend too much mental energy to understand it.



Edited 1 time(s). Last edit at 02/04/2021 10:24AM by cbelt3.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: C(-)ris
Date: February 04, 2021 11:11AM
I got in on the Amazon deal, prepaid vehicle and streaming. Traded in my car and the dealership claimed the radio. XM had the balls to disconnect my service and charge my credit card for an early termination fee that exceeded the original price AND kept the prepayment even though I was still using the streaming. They said I broke the terms because I didn't have an active vehicle at that second and that I should have called them to switch radios before the dealer claimed it. WTF, that was a fun phone call.



C(-)ris
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: andypie48
Date: February 04, 2021 11:13AM
Call them just before your subscription expires and you can negotiate them down. Give them some excuse, such as fixed income or something, complain about the commercials. They will offer you a lower price. Tell them you still can't pay that, and complain about the commercials again. They can then offer you an even lower price. (2 steps down). I don't remember the exact price, but I think I pay about $71 a year.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: Will Collier
Date: February 04, 2021 11:15AM
It's not difficult at all. Just tell them the renewal is too expensive and keep saying no until they offer the $5/month deal. Set a calendar reminder for the day before it expires and repeat then. They will offer six months, but if you ask they'll extend the price to a full year.



Edited 1 time(s). Last edit at 02/04/2021 11:16AM by Will Collier.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: Yoyodyne ArtWorks
Date: February 04, 2021 11:24AM
Why do business with a company whose entire operating model is based on jerking their customers around?

Life is too short...



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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: rgG
Date: February 04, 2021 11:32AM
Quote
Yoyodyne ArtWorks
Why do business with a company whose entire operating model is based on jerking their customers around?

Life is too short...

That's my problem. I don't want to deal with them, but other than streaming through my phone, which I don't really want to do, there doesn't seem to be another option.
Question is, is it worth the pain once or twice a year?





Roswell, GA (Atlanta suburb)
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: Michael
Date: February 04, 2021 12:04PM
We've had it on the last 2 new vehicles we got. The first one the guy called and offered $5 a month. I told him I'd do it if they'd set me up with a 3 year contract. He hung up on me! The second one they didn't call but keep sending letters offering $5 a month for a year.

I'm not going to do it because I simply won't subscribe to anything that I can't cancel with a click online. As Yoyodyne ArtWorks said, life is too short.

Instead, we realized that we liked listening to The Bridge on Serius so I went to my computer where I had ripped a large number of albums and set up 400 songs consistent with The Bridge on Sirius and put them in a folder and called it The Bridge and put it on a flash drive. I also did folders for 60's, 70's, and 80/90's, and crooners. So we have a couple thousand songs on a flash drive in the vehicles and we just listen to those. I noticed this morning we're up to song 163 in the 60's folder.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: rgG
Date: February 04, 2021 12:27PM
Quote
Michael
We've had it on the last 2 new vehicles we got. The first one the guy called and offered $5 a month. I told him I'd do it if they'd set me up with a 3 year contract. He hung up on me! The second one they didn't call but keep sending letters offering $5 a month for a year.

I'm not going to do it because I simply won't subscribe to anything that I can't cancel with a click online. As Yoyodyne ArtWorks said, life is too short.

Instead, we realized that we liked listening to The Bridge on Serius so I went to my computer where I had ripped a large number of albums and set up 400 songs consistent with The Bridge on Sirius and put them in a folder and called it The Bridge and put it on a flash drive. I also did folders for 60's, 70's, and 80/90's, and crooners. So we have a couple thousand songs on a flash drive in the vehicles and we just listen to those. I noticed this morning we're up to song 163 in the 60's folder.

I probably need to do something like this. I
Maybe, I should tell my daughter she can make me a flash drive with all my favorite music on it for Mother's Day or as a belated Bday present. grinning smiley





Roswell, GA (Atlanta suburb)
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: JoeM
Date: February 04, 2021 12:41PM
I have had a subscription going back to around 2005. I got rid of the charge card payments years ago and get them to send me an invoice. There’s a $2 fee for it but it’s worth it as I don’t want them having my card. I generally take it for 5 or 6 months and at this point when I call there is no silliness, no having to cancel, no gyrations. They just say we see you have been a long standing customer and they pretty much just offer to continue my plan. I’m off the phone in less than 10 minutes.



JoeM
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: N-OS X-tasy!
Date: February 04, 2021 12:59PM
Quote
Michael
Instead, we realized that we liked listening to The Bridge on Serius so I went to my computer where I had ripped a large number of albums and set up 400 songs consistent with The Bridge on Sirius and put them in a folder and called it The Bridge and put it on a flash drive. I also did folders for 60's, 70's, and 80/90's, and crooners. So we have a couple thousand songs on a flash drive in the vehicles and we just listen to those. I noticed this morning we're up to song 163 in the 60's folder.

You just described the majority of my Sirius presets. Take away the ‘60s and add Willie Nelson’s Roadhouse and a couple of soul stations and you’re there.



It is what it is.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: Sarcany
Date: February 04, 2021 01:22PM
Quote
Will Collier
It's not difficult at all. Just tell them the renewal is too expensive and keep saying no until they offer the $5/month deal. Set a calendar reminder for the day before it expires and repeat then. They will offer six months, but if you ask they'll extend the price to a full year.

Back before I canceled, this happened:

Called for a deal 2 days before expiration.

Turned out they had auto-renewed and charged my card 2 weeks early. They charged a whole year at the full rate of around $21/month with taxes and fees.

I told them to give me the renewal deal and credit me for the difference. After being put on hold a half dozen times and spending an hour twiddling my thumbs, I told the rep to cancel and refund me the whole thing and he refused. Said that I'd have to call back after 10am Mountain Time or something like that and call another number to cancel. (Yes, I was speaking to someone in India. I guess he wanted me to speak to someone in the US to cancel so his office wouldn't get dinged.)

I then threatened to get my lawyer involved and register a complaint with the FCC and the Attorney General's office and miraculously, "the computer just updated your account information and I can give you that offer..."

...

...And did I mention that shortly before I cut ties with them I switched the subscription to a temporary credit card number because I was concerned about fraudulent charges, and then a couple of days after I canceled the subscription they re-opened the account and charged a card that I had used with them years earlier?







Edited 1 time(s). Last edit at 02/04/2021 01:29PM by Sarcany.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: Zoidberg
Date: February 04, 2021 01:32PM
As noted, bottom line is don't deal with a company where this kind of screw job is their modus operandi.

*(Unless you're stuck with a need and only-one-choice situation; e.g., Comcast/Xfinity)



(BTW, it's spelled < y'all >.)
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: wurm
Date: February 04, 2021 01:40PM
My wife got her renewal notice in the mail the other day. I made the mistake of asking her if she was going to call in and battle for the $5/mo. deal but I already knew the answer. Unfortunately she likes having it, but she hasn't the patience or energy to play that game, so you wheeler-dealers can thank her for being one of the ones who goes along with the ripoff.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: rgG
Date: February 04, 2021 02:01PM
Quote
JoeM
I have had a subscription going back to around 2005. I got rid of the charge card payments years ago and get them to send me an invoice. There’s a $2 fee for it but it’s worth it as I don’t want them having my card. I generally take it for 5 or 6 months and at this point when I call there is no silliness, no having to cancel, no gyrations. They just say we see you have been a long standing customer and they pretty much just offer to continue my plan. I’m off the phone in less than 10 minutes.

I was actually thinking of doing something similar. I don't want them having any of my bank/CC info.





Roswell, GA (Atlanta suburb)
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: Yoyodyne ArtWorks
Date: February 04, 2021 02:19PM
Suggestion: Sign up for Qobuz at $14.99/month (you can cancel at anytime), put the Qobuz app on your iPhone/iPad and enjoy an amazing variety of music (all CD quality resolution or better). Plus you can buy downloads (at a usually reasonable price) of all the albums you stream, without any DRM restrictions.



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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: rz
Date: February 04, 2021 03:59PM
I signed up for a lifetime subscription almost 16 years ago. Right now, based on what I paid, I've averaged a little over $2/month, and with every passing month, that monthly rate keeps getting smaller. I can pay a $35 fee to transfer the subscription to another device, which I may do as my original radio doesn't have some of the features that the newer ones have.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: C(-)ris
Date: February 04, 2021 04:11PM
Quote
rz
I signed up for a lifetime subscription almost 16 years ago. Right now, based on what I paid, I've averaged a little over $2/month, and with every passing month, that monthly rate keeps getting smaller. I can pay a $35 fee to transfer the subscription to another device, which I may do as my original radio doesn't have some of the features that the newer ones have.

Good luck with that transfer.



C(-)ris
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: N-OS X-tasy!
Date: February 04, 2021 04:36PM
Quote
Sarcany
I then threatened to get my lawyer involved and register a complaint with the FCC and the Attorney General's office and miraculously, "the computer just updated your account information and I can give you that offer..."

...

...And did I mention that shortly before I cut ties with them I switched the subscription to a temporary credit card number because I was concerned about fraudulent charges, and then a couple of days after I canceled the subscription they re-opened the account and charged a card that I had used with them years earlier?

This is when you should have made those calls to the FCC and the AG's office anyway.



It is what it is.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: vision63
Date: February 04, 2021 04:45PM
Quote
rgG
Quote
Yoyodyne ArtWorks
Why do business with a company whose entire operating model is based on jerking their customers around?

Life is too short...

That's my problem. I don't want to deal with them, but other than streaming through my phone, which I don't really want to do, there doesn't seem to be another option.
Question is, is it worth the pain once or twice a year?

I pay them barstards $14 a month out of sheer laziness rgG. Don't be that person. I'm about to call them now and I'll tell you what my new deal is.

Time out:

Ok, I'm back. Turns out I was paying $20+ a month for my service. I use the app more than in the car. I also, still wanted All-Access which includes the app.

Rachel made me a deal for $10.02 per month for 12 months and I say yes Rachel. I need to call them a day before a year from now and get another promotional deal. They have cheaper deals which you can ask Rachel about.



Edited 1 time(s). Last edit at 02/04/2021 05:05PM by vision63.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: AllGold
Date: February 04, 2021 05:32PM
I have renewed for a year-long $5/month deal twice without much pain. The first renewal was by phone, the second was online. The online renewal was a little confusing; it initially looked like I could do it without having to deal with chat. It might have worked, but it was showing me two different amounts and I didn't want to have to fight for a refund so I started a chat and had the online rep do it.

The trick is to act before your current deal expires. Even if they don't want to give another $5 deal to a current customer, the worst that can happen is you cancel and go without for a week or a month.



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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: rgG
Date: February 04, 2021 07:18PM
Quote
vision63
Quote
rgG
Quote
Yoyodyne ArtWorks
Why do business with a company whose entire operating model is based on jerking their customers around?

Life is too short...

That's my problem. I don't want to deal with them, but other than streaming through my phone, which I don't really want to do, there doesn't seem to be another option.
Question is, is it worth the pain once or twice a year?

I pay them barstards $14 a month out of sheer laziness rgG. Don't be that person. I'm about to call them now and I'll tell you what my new deal is.

Time out:

Ok, I'm back. Turns out I was paying $20+ a month for my service. I use the app more than in the car. I also, still wanted All-Access which includes the app.

Rachel made me a deal for $10.02 per month for 12 months and I say yes Rachel. I need to call them a day before a year from now and get another promotional deal. They have cheaper deals which you can ask Rachel about.

So proud of you.
emoticon_love





Roswell, GA (Atlanta suburb)
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: PizzaGod
Date: February 04, 2021 07:36PM
I've had them forever-and I upgrade vehicles a lot, so I was getting the free intro. That started at a year, then six months, then three months, and I think it may be 30 days now.

I do the dance every six months. Can't afford it, don't want it, etc. and when they offer the deal I relent.

I recently bought a 2000 Super Duty for my business (I guess that's what Carnies do instead of buying a Vette when we hit a certain age) and bought an after market radio off eBay that had a lifetime sub attached to it. Bought a CD adapter, that feeds the sound system directly. Had a long stretch this week in the truck, Ann Arbor to Nashville, to Peoria to Ann Arbor, and the radio didn't miss a beat.

If things ever get back to normal, I spend an awful lot of time driving, so for me it's worth while-at least for $5 or $6 a month. I just can't get my head around $20 a month.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: Bo
Date: February 05, 2021 12:11AM
Quote
JoeM
I have had a subscription going back to around 2005. I got rid of the charge card payments years ago and get them to send me an invoice. There’s a $2 fee for it but it’s worth it as I don’t want them having my card. I generally take it for 5 or 6 months and at this point when I call there is no silliness, no having to cancel, no gyrations. They just say we see you have been a long standing customer and they pretty much just offer to continue my plan. I’m off the phone in less than 10 minutes.

This exactly on all points!

Been doing the same thing for years. Don’t give them your cc. Get an invoice. Set a reminder. Spend 5-10 min on the phone every 6 months and just keep getting the same deal over and over. Despite others’ complaints, I have never had an issue.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: DavidS
Date: February 05, 2021 12:04PM
Of all the companies that have "subscription models," SiriusXM has always been the easiest to deal with. I set a reminder on my phone for a few days before my plan expires and call them. Tell them that I want to renew at the $5-6/month plan and want the longest contract extension they can give me at the present time. Sometimes I have to repeat my request a few times while they cycle through other, more expensive options. I never fail to get that deal, however. I now have all 3 cars timed up on the same subscription time-frame, so they are either retaining 3 vehicles or losing 3 vehicles.
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Re: Tell me about Sirius XM after $5/month deal is over
Posted by: Will Collier
Date: February 05, 2021 12:51PM
Quote
DavidS
Of all the companies that have "subscription models," SiriusXM has always been the easiest to deal with. I set a reminder on my phone for a few days before my plan expires and call them. Tell them that I want to renew at the $5-6/month plan and want the longest contract extension they can give me at the present time. Sometimes I have to repeat my request a few times while they cycle through other, more expensive options. I never fail to get that deal, however. I now have all 3 cars timed up on the same subscription time-frame, so they are either retaining 3 vehicles or losing 3 vehicles.

Yeah, I've never had any problems. But I certainly agree with the "use an expiring credit card" or "get the invoice" suggestions.
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