I'm trying to figure out which company to go with. Looking at lots of comparisons, but very confusing . . .

Sunrocket seems to have the best prices, but people say "you get what you pay for". Also looking at other companies.

Any recommendations? Links to other threads I'm not finding?

Thanks muchly . . .

I'm a very happy Sunrocket customer from last July; finally, a couple of months ago, I decided to cut the cord (so to speak) and port my AT&T landline number over to Sunrocket and go all-VOIP.

The porting went very smoothly and timely, and I'm very happy.

I've had a couple of interactions with their customer service, and it's come out very well. They like to do things via email--I believe they're in India--but they're responsive.

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In the words of DharmaDog: "it may or may not be utter horse@#$%&, but it shouldn't be dismissed simply because it doesn't agree with your opinion."

Never underestimate the power of stupid people in large groups.

Trying is the first step to failure. -- Homer Simpson

another satisfied sunrocket customer.

what do you have for an internet connection?

get the VoIP line and work out the kinks. then get rid of the landline when you're comfortable.

do you have any idea how good it feels not to have a monthly phone bill?

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"do you have any idea how good it feels not to have a monthly phone bill?"

That's why I'm looking. I got slammed by my current land line company. I'm done with them.

I have Earthlink cable, so I just need to set this up.

Thanks for the support . . .

i've had VoicePulse for over a year now and it's been great.

I just got a new SunRocket Promo for $200 a year...about $17 a month and they give you some cool phones to boot. Call anywhere, anytime, in the USA no limits, just use your broadband connection. I'm going to try it out and see how it works, and if I still like it after 6 months I'll say good-bye to Verizon and Quest, our long distance carrier. We have a killer deal with Quest though, less than 3 cents a minute for LDistance ($02.9 cents to be exact) so out LDistance bill is never much of anything.

It's the local bill that kills us. GeeZus! Verizon charges us about $45 a month just for basic service, no frills to speak of except the normal call waiting, forwarding, etc. And they suck to boot. I can't wait to try SunRocket.

______________________

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What's the difference between reality and fiction? Fiction has to make some sense.

SunRocket works great for me...and I like the online voicemail and contact management.
You can get a Text message and/or email when you get a vmail message

I've been with voicepulse a few years now - no issues or problems

Here's a rating site: [www.dslreports.com]

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“No persons are more frequently wrong, than those who will not admit they are wrong.” -- François de La Rochefoucauld

"Those who cannot accept the past are condemned to revise it." -- Geo. Mathias

The German word for contraceptive is “Schwangerschaftsverhütungsmittel”. By the time you finished saying that, it’s too late

Another vote for voicepulse ... I've been with them a year, the only issue I had was when my former roommate maxed out our bandwidth downloading his pr0n. No more roommate, no more problem.

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chas_m




[crawlingfromtheusa.blogspot.com] <-- Moving to Canada blog

How is 911 service handled with VoIP?

911 using VoIP works, but you just have to "register" to get the same function as with a land line. The registration sends your data to the system that provides the Police/Fire folks with the geographical info when 911 is dialed.

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Ed (modelamac)

I think I will just put an OUT OF ORDER
sticker on my head and call it a day.

Been with VoicePulse for 2 1/2 years - only one outage I can recall.

It was a Sunday morning and I submitted an issue to Tech Support. I got a call on my cell phone a few minutes later from an engineer and the issue was fixed within 30 minutes.

They don't spend all their money on marketing or gimmicky specials/give-aways; they focus on providing a solid, inexpensive product with great features. Based on their ratings at dslreports.com, it shows.

As far as 911/e911 goes, your provider should take care of forwarding your information to the appropriate databases, although you may have to fill out an online form with them before they will start the process.

Once you are told that 911 has been activated, you will want to test it to make sure that the proper information comes up.

I called the State Police to ask how to test 911 and they forwarded me to the local Emergency Operations Center who said to just call 911 and immediately identify the call as "non-emergency". NOTE: The procedure for your local area might be different. Contact your local law enforcement for guidance.

At that point, I explained I needed to verify that the proper contact information was being displayed. The operator asked me for my phone number and address, which matched what she was seeing on the screen. She also added our cell phone numbers in the notes for our record, just so they have alternate call-back numbers.



Edited 1 time(s). Last edit at 03/08/2007 07:01AM by shadow.

I've been with SR for about a year and a half. I'd give them a B at best.

I may go FiOS this year as both SR and OptOnline are suffering a downward slide in reliability and speed.

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!#$@@$#!

never do yesterday or today what you can put off til tomorrow or next year.

Quote
mattkime
do you have any idea how good it feels not to have a monthly phone bill?

That is an extremely good point. We used to have two lines at $54/month; we now have one Sunrocket line at...$0/month. I paid two years in full for $199.

The world of cell phones has changed the dynamic. We *will* have cell phones, so why the heck did we keep that second land line around anyway? As far as reliability--well, again, even if the Sunrocket went down, we still have cell phones.

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In the words of DharmaDog: &amp;quot;it may or may not be utter horse@#$%&, but it shouldn't be dismissed simply because it doesn't agree with your opinion.&amp;quot;

Never underestimate the power of stupid people in large groups.

Trying is the first step to failure. -- Homer Simpson

Quote
Fritz
I've been with SR for about a year and a half. I'd give them a B at best.

I may go FiOS this year as both SR and OptOnline are suffering a downward slide in reliability and speed.

Maybe it's all your broadband provider and has nothing to do with SR?

I experienced some issues for the first few months with SR, but they took care of everything. One issue was a bad gizmo, which they didn't hesitate to replace.

And the number porting went fast and flawlessly.

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In the words of DharmaDog: &amp;quot;it may or may not be utter horse@#$%&, but it shouldn't be dismissed simply because it doesn't agree with your opinion.&amp;quot;

Never underestimate the power of stupid people in large groups.

Trying is the first step to failure. -- Homer Simpson

Like Elmo, we paid $199 for two years at SunRocket. Free long distance included. We have had great service thus far - about 5 months I think. First week or two we had issues, which Sun Rocket corrected by resetting our "gizmo". How can you beat less than $9 a month for full service, including long distance calls..... and we now have caller I.D. which we never had previously.

I wish I could blame opt, but all tests lead to SR. There have been many other probs with SR.
Actually, they were better thee first year. So much so, that I had my wife get it for her office. But this 2nd year they have been very inconsistent. Dropped calls, echo, noises, very slow connects.
That's why I'm thinking that FiOS, everything from 1 provider would eliminate any "conflicts ". Money is more or less the same, giant conglomerate is more or less the same too.

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!#$@@$#!

never do yesterday or today what you can put off til tomorrow or next year.

Update . . .

Thanks all for the input.

It was between VoicePulse and SunRocket. I went to VP site, looked good, but they do everything via email. Considering the email glitch I'm trying to fix right now and the fact that talking to a human is good at times (even if they're hard to reach) makes a difference to me.

I called SR a couple of times to check equipment, etc. Got through easily each time. Got to tech support easily each time. I know that may not always be the case, but so far, so good.

Went with SR. Got and extra 3 months free on the Annual plan via this link-
[www.sunrocket.com]

911 works fine with voicepulse. i called and verified it a few months ago.

really check the reviews and forum posts at dslreports. vonage and sunrocket have their own forums because users have probs. voicepulse users rarely post because, well, we don't really have many problems...

my monthly bill is $15.39. i don't come even close to using the 200 long distance minutes. if i did, i'd simply use some of the 8,000 rollover minutes i have with cingular.

>>Went with SR. Got and extra 3 months free on the Annual plan via this link-

mind entering a referral account? i promise to provide tech support should anything go wrong ;)

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I already did the purchase. Does it matter?

SR - works well...

I am very happy with Packet8.

What I like best is that they provide a software called SoftTalk, which my family overseas uses to call us on the PHONE LINE (the VOIP line). We used Skype for a while, but we had to stay in front of the computer, which was a pain. Now they call us whenever they want, and we pick up the cordless phone and chat. No computer, no headphones, no "appointments". They still have to use a computer, but then it's 100% free for them.

Man I gotta switch. Qwest charges me $70+/mo for two lines, one with limited services and the other with their top tier package (they only have two so it's bottom of the line or all the features you don't use and then some.) I called Canada the other day. They charged me about $2/min.

That call alone was more than most VOIP packages.

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Can you fax with VOIP?