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iPad Pro 12.9 1st gen fix
Posted by: pqrst
Date: June 03, 2021 07:29PM
Has anyone taken an out of warranty iPad Pro 12.9 (1st gen 2015) into an Apple Store for diagnosis? I was wondering what cost Apple wanted I assume to swap it? Mine is getting flakey on the screen and reboots. It is kind of dated but wondered if Apple was doing any support.
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Re: iPad Pro 12.9 1st gen fix
Posted by: davemchine
Date: June 03, 2021 07:32PM
Both my wife and I had problems with the original iPad Pro. Not sure if it was a troubled model or if we were just unlucky. Best of luck to you.



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Re: iPad Pro 12.9 1st gen fix
Posted by: Gareth
Date: June 03, 2021 09:48PM
Looks like it would be $599 (plus tax?): [support.apple.com]
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Re: iPad Pro 12.9 1st gen fix
Posted by: testcase
Date: June 03, 2021 10:11PM
I have TWO of these lemons. One WiFi only and one WiFi + Cellular.

I called Apple Support and was told to bring it to a BestBuy. The clown "technician" at BestBuy took about a minute to declare it dead. The "repair" was to buy a NEW 12.9" iPad Pro at full retail prices. NO trade in value whatsoever. I have NO doubt that Apple knew the first Gen units were dogs and just decided to throw buyers under the bus. Shame on you Apple.
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Re: iPad Pro 12.9 1st gen fix
Posted by: sekker
Date: June 03, 2021 11:54PM
Mine is also flaky. Worst iPad hardware by far we’ve owned.
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Re: iPad Pro 12.9 1st gen fix
Posted by: pqrst
Date: June 05, 2021 01:32PM
Thanks for feedback. I must be lucky but not had any trouble with my iPad Pro until very recently. I looked into a replacement screen and it is pretty pricey. Almost the cost of getting used one. Decided to to do a nuke and pave (or the iOS equivalent) and see if that helps.
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