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Amazon Return question/moral dilemma
Posted by: steve...
Date: July 09, 2021 01:22PM
I bought a $35 bicycle tire on Amazon. It had good reviews and product details said it took 100 PSI max. The customer Q&A seemed to confirm this.

I noticed that it was actually 85 psi max after I started installing it on the rim. I requested a refund but finished putting it on anyway. I reported incorrect product information to Amazon.

This morning I thought maybe 85psi might not be so bad and decided to go for a ride. I could notice the difference and now wish I had just returned it. I put about 10 miles on it.

I'm wondering if it's too late to return it now that I used it. It came folded up and I would need to re-fold it to mail it back. TIA.





Northern California Coast
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Re: Amazon Return question/moral dilemma
Posted by: Fritz
Date: July 09, 2021 01:24PM
me, I'd return. No one will blink an eye.
OBTW Beezee is now worth >$200B.



!#$@@$#!

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Re: Amazon Return question/moral dilemma
Posted by: wurm
Date: July 09, 2021 01:35PM
Assuming it's still under the return window (and that you have the original packaging), if you really want to ease your moral dilemma, just start a Chat with Amazon explaining the situation. They may still accept the return. Although I'd think that even only ten miles would show some sort of wear on the tire.
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Re: Amazon Return question/moral dilemma
Posted by: RAMd®d
Date: July 09, 2021 01:40PM
I'd rationalize it this way:

You ordered a 100psi tire but didn't get what you ordered.

You didn't notice it until you started to install it.

You could have returned it there, but decided to see if you could live with AMZ's mistake, but it turns out you couldn't.

I'd return with the explanation that it wasn't what your ordered.

Of course you'll make sure the tire is cleaned up.

I think you'll be OK, but the worst that might happen is they either refuse a refund or prorate it.

But I think they'll just take it back and refund, so you can reorder.

I've had to return a few items to AMZ, none 'used' but that's neither here nor there.

My one complaint with their system as I've seen it, it that they often won't reorder and cross ship an item.

As above, they'll refund and you reorder.

Occasionally, they've reshipped the correct on non-defective item and I have 30days to get the original returned.






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Re: Amazon Return question/moral dilemma
Posted by: datbeme
Date: July 09, 2021 01:40PM
You had already unpackaged it and partially installed it before discovering it was the wrong item. You were simply trying to avoid the hassle of returning it. Might be different if you road on it for 29 days, but I wouldn't worry about it.
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Re: Amazon Return question/moral dilemma
Posted by: Dennis S
Date: July 09, 2021 01:51PM
Return it.
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Re: Amazon Return question/moral dilemma
Posted by: mattkime
Date: July 09, 2021 01:58PM
Run it at 100 but know you’re probably better off at 85 psi independent of tire rating



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Re: Amazon Return question/moral dilemma
Posted by: NewtonMP2100
Date: July 09, 2021 02:17PM
.....p.s.i.........love you......



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Re: Amazon Return question/moral dilemma
Posted by: rz
Date: July 09, 2021 04:00PM
I bought something at Home Depot recently. I used it for a few weeks. After a few days, I realized it did a really poor job, but thought I could live with it. After two weeks, I decided it was pure crap and returned it. Return the tire and get what you were expecting instead.
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Re: Amazon Return question/moral dilemma
Posted by: Ombligo
Date: July 09, 2021 05:29PM
If you had not noticed it was the wrong item until after riding it, would you return it? You ordered product A and they sent Product B. Return it with no guilt.



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Re: Amazon Return question/moral dilemma
Posted by: RecipeForDisaster
Date: July 09, 2021 05:42PM
I agree that you should return it. They would probably not have resold it as new anyway... maybe warehouse?

I just bought a hat on ebay, advertised as men’s large. It arrived and it doesn’t even go on MY head. It also says M/L inside. It turns out it’s children’s. Grrrr! Such a waste of time and not buying items that were actually what I wanted,
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Re: Amazon Return question/moral dilemma
Posted by: mikebw
Date: July 10, 2021 02:56PM
Pump it up to 150 and see if it survives. When it doesn't you can say it failed. devil smiley
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