advertisement
Forums

The Forum is sponsored by 
 

AAPL stock: Click Here

You are currently viewing the Tips and Deals forum
Company made a small error on a $2.50 promo - I pointed it out and they refunded my whole $50 order
Posted by: hal
Date: August 01, 2023 12:19PM
Kodiak Maple Almond oatmeal is my fav BY FAR. It's expensive, but it's really hearty and is very low in sugar while still having a sweet taste.

A lot of others seem to think the same. It is ALWAYS sold out at my store. Most stores locally don't carry it at all. I contacted them and they admit that they are having sourcing issues, but told me that it wasn't discontinued. I thought about buying some direct from them.

Their price is high, but if you subscribe, the price goes way down - below discount retaIler prices.

While at the site they had a little promo - a free oatmeal cup with any order. The blueberry cream flavor sounded interesting, so I opted to get that along with my 8 BOXES of oatmeal (had to get over $45 for free shipping).

I enter the code for the free cup, but was told that the code didn't apply to my cart.

It is an obvious error - I took a screenshot of the cart with the error and added 'something ait right here'. I went ahead and placed the order for the 8 boxes anyway. Got tracking info pretty quickly.

Within an hour I got a reply asking me to send them the order number and they would refund the price of the cup, but I replied that I had already placed the order without the cup - they could send it to me if they liked (I'm thinking that it's not a big deal - $2.50).

The next day I get a notice that my $50 order has been refunded. I get another notice with a second tracking number.

They refunded the whole purchase and then sent me the free cup in a separate UPS shipment.

That's nuts! But they made me very happy doing it...
Options:  Reply • Quote
Re: Company made a small error on a $2.50 promo - I pointed it out and they refunded my whole $50 order
Posted by: Acer
Date: August 01, 2023 12:32PM
Options:  Reply • Quote
Re: Company made a small error on a $2.50 promo - I pointed it out and they refunded my whole $50 order
Posted by: rgG
Date: August 01, 2023 01:48PM
Nice!
I’ll bet you will order from them again, and maybe your forum friends might order from them, too!





Roswell, GA (Atlanta suburb)
Options:  Reply • Quote
Re: Company made a small error on a $2.50 promo - I pointed it out and they refunded my whole $50 order
Posted by: vision63
Date: August 01, 2023 11:19PM
Wow. Love when that kind of thing happens!
Options:  Reply • Quote
Re: Company made a small error on a $2.50 promo - I pointed it out and they refunded my whole $50 order
Posted by: Buzz
Date: August 02, 2023 11:01AM
Mrs. Buzz loves Kodiak stuff, too, but she buyz it wherez we'z findz it; never ordered direct tho.
Good to know their CS is top notch.
Congrats on your participation.
==
Options:  Reply • Quote
Re: Company made a small error on a $2.50 promo - I pointed it out and they refunded my whole $50 order
Posted by: iaJim
Date: August 03, 2023 09:04AM
So I did a search for the Kodiak oatmeal and found that it is available at Walmart, so I went there and bought a box. I'm sorry, but this is the worst oatmeal I have ever tasted. What am I doing wrong? Microwaved it for the 30 seconds as per there directions. It was awful. Like eating raw oatmeal with lukewarm milk. I added another minute and it was not good then either. I added some water and hit it for another minute and I just ate it to eat it.
Options:  Reply • Quote
Re: Company made a small error on a $2.50 promo - I pointed it out and they refunded my whole $50 order
Posted by: hal
Date: August 03, 2023 03:37PM
I frowned the first time I ate it too, but by the time I was done, I was hooked. It doesn't taste like any other instant oatmeal I've ever had so it's shock any expectations you might have.
Options:  Reply • Quote
Sorry, only registered users may post in this forum.

Click here to login

Online Users

Guests: 149
Record Number of Users: 186 on February 20, 2020
Record Number of Guests: 5122 on October 03, 2020