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Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: stephen
Date: August 09, 2023 10:34AM
I got her to take it to the golf club next door and they couldn't make it restart.

I told her to plug it in for a half hour and see what happens.

She's convinced I need to go buy her a new phone. I suspect it's fine but am not sure what else to tell her.
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: Lizabeth
Date: August 09, 2023 10:37AM
How close is she to an Apple store?
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: stephen
Date: August 09, 2023 10:37AM
Quote
Lizabeth
How close is she to an Apple store?

3 hours.
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: Ombligo
Date: August 09, 2023 10:42AM
Google up whatever town she is in and search the map for iPhone repair. Have her take it there.



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"Those who cannot accept the past are condemned to revise it." -- Geo. Mathias

The German word for contraceptive is “Schwangerschaftsverhütungsmittel”. By the time you finished saying that, it’s too late
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: stephen
Date: August 09, 2023 10:43AM
She is Verizon Wireless prepaid. My sense is the Verizon-affiliated store in town won't help; seems like they generally only help post-paid.


Edit: that store is now closed. Town of 4000 people, no repair place.

Looks like I'm driving to S. Georgia this weekend. Maybe I'll buy a new one retail and return it if I can fix the old one.



Edited 2 time(s). Last edit at 08/09/2023 10:53AM by stephen.
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: Tiangou
Date: August 09, 2023 10:51AM
I’m never happy recommending them, but Best Buy does iPhone support.



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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: rgG
Date: August 09, 2023 11:31AM
Quote
stephen
She is Verizon Wireless prepaid. My sense is the Verizon-affiliated store in town won't help; seems like they generally only help post-paid.


Edit: that store is now closed. Town of 4000 people, no repair place.

Looks like I'm driving to S. Georgia this weekend. Maybe I'll buy a new one retail and return it if I can fix the old one.

Is there a neighbor/friend/church person that might be able to help, if you had a new one shipped to her overnight?
I feel your pain.





Roswell, GA (Atlanta suburb)
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: Markintosh
Date: August 09, 2023 12:01PM
Is there a forum person in her area that could help?



“Live your life, love your life, don’t regret…live, learn and move forward positively.” – CR Johnson
Loving life in Lake Tahoe, CA
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: Forrest
Date: August 09, 2023 12:12PM
Was the iPhone left in a hot car? It won’t start until the phone temp is closer to room temp?
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: Bernie
Date: August 09, 2023 12:15PM
Quote
Forrest
Was the iPhone left in a hot car? It won’t start until the phone temp is closer to room temp?
agree smiley




Staunton, Virginia
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: stephen
Date: August 09, 2023 01:42PM
Fixed it!

Did you know (I forgot) that there is a different way to reboot iPhones now, compared to the old days.

I had to look it up.

Volume Up & release
Volume Down & release
Then hold down the button on the other side for several seconds.
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: rgG
Date: August 09, 2023 03:16PM
Quote
stephen
Fixed it!

Did you know (I forgot) that there is a different way to reboot iPhones now, compared to the old days.

I had to look it up.

Volume Up & release
Volume Down & release
Then hold down the button on the other side for several seconds.

smiley-music039
I’ll bet you and mom are both relieved.





Roswell, GA (Atlanta suburb)
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: RAMd®d
Date: August 09, 2023 03:59PM
Did you know (I forgot) that there is a different way to reboot iPhones now, compared to the old days.

Volume Up & release
Volume Down & release
Then hold down the button on the other side for several seconds.


This a Forced Restart with iOS 16 (15 is different)

Apple says this can cause some directory damage and is a last resort.

I always try a basic Restart, first:

Hold both either volume button and Sleep button until Power Off slider appears
Slide to Off
Hold Sleep button (or connect to power) to power On.

I just put it on my MagSafe stand.

If I can't Restart the 'Phone or if a Restart doesn't fix it, then I do a Forced Restart.






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All you can do, is all you can do.

There’s trouble — it's time to play the sound of my people.

Your boos mean nothing to me, I've seen what you cheer for.

Insisting on your rights without acknowledging your responsibilities isn’t freedom, it’s adolescence.

I've been to the edge of the map, and there be monsters.

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Everybody counts or nobody counts.

When a good man is hurt,
all who would be called good
must suffer with him.

You and I have memories longer than the road that stretches out ahead.

There is no safety for honest men except
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An armed society is a polite society.
And hope is a lousy defense.

You make me pull, I'll put you down.

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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: stephen
Date: August 09, 2023 05:17PM
Quote
RAMd®d
Did you know (I forgot) that there is a different way to reboot iPhones now, compared to the old days.

Volume Up & release
Volume Down & release
Then hold down the button on the other side for several seconds.


This a Forced Restart with iOS 16 (15 is different)

Apple says this can cause some directory damage and is a last resort.

I always try a basic Restart, first:

Hold both either volume button and Sleep button until Power Off slider appears
Slide to Off
Hold Sleep button (or connect to power) to power On.

I just put it on my MagSafe stand.

If I can't Restart the 'Phone or if a Restart doesn't fix it, then I do a Forced Restart.


Good to know. I really appreciate it. It's hard to know if it actually happened, but she said she tried that first approach and nothing happened.
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: RAMd®d
Date: August 09, 2023 06:20PM
she said she tried that first approach and nothing happened.


If that's the case, then she did good!

Long distance tech support can be trying, problem solved, so good on you, too!






I am that Masked Man.

All you can do, is all you can do.

There’s trouble — it's time to play the sound of my people.

Your boos mean nothing to me, I've seen what you cheer for.

Insisting on your rights without acknowledging your responsibilities isn’t freedom, it’s adolescence.

I've been to the edge of the map, and there be monsters.

We are a government of laws, not men.

Everybody counts or nobody counts.

When a good man is hurt,
all who would be called good
must suffer with him.

You and I have memories longer than the road that stretches out ahead.

There is no safety for honest men except
by believing all possible evil of evil men.

We don’t do focus groups. They just ensure that you don’t offend anyone, and produce bland inoffensive products. —Sir Jonathan Ive

An armed society is a polite society.
And hope is a lousy defense.

You make me pull, I'll put you down.

I *love* SIGs. It's Glocks I hate.
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: TheTominator
Date: August 09, 2023 08:00PM
Quote
stephen
Fixed it!

Did you know (I forgot) that there is a different way to reboot iPhones now, compared to the old days.

I had to look it up.

Volume Up & release
Volume Down & release
Then hold down the button on the other side for several seconds.

Glad that worked for you.

I would have tried next:
up up down down left right left right B A
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: vision63
Date: August 09, 2023 11:11PM
She probably thought "Crap, no new phone."
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Re: Mom (7 hours away) says her 2022 iPhone SE is dead
Posted by: pqrst
Date: August 10, 2023 11:04AM
Good news!! Glad it worked out. Recently my dad’s 6s plus wouldn’t charge. Even after he swapped cables, adapters and said he tried cleaning the port. I suggested he take it to a mall iphone fixit booth. He came away with new respect for the booth guy when after five minutes of cleaning, the phone worked again. And no charge. Made my dad’s day.



Edited 1 time(s). Last edit at 08/10/2023 11:04AM by pqrst.
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