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without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: NewtonMP2100
Date: October 11, 2023 09:29PM
.....you have to opt out or they will just upgrade you automatically....


T-Mobile Automatically Upgrading Users to More Expensive Plans, But There's an Opt-Out Option

....T-Mobile will be forcing customers on older smartphone plans to move to newer, more expensive plans, according to information that has been shared on Reddit. The migration will be automatic, but customers can contact support to ask to opt out of the migration.

Those who had the prior Magenta and One plans will be upgraded to Go5G, while those on the Magenta 55+ plan will be upgraded to Go5G+. Simple Choice and Select Choice users will be moved to Magenta or Essentials Select.

With these migrations to new plans, customers will see price increases of $5 to $10 per line depending on current plan. Those on the Simple/Select Choice plans, for example, will see a $10 per line price increase.

Customers who miss the notification about the upcoming plan changes can still ask to revert back for a short period, though customer service will attempt to push customers to new plans with one-time credits.

As noted by The Mobile Report, customer support representatives will attempt to convince users about the benefits of the new plan. "We are not raising the price of any of your plans; we are moving you to a newer plan with more benefits at a different cost," T-Mobile instructs employees to say.

Customers will begin receiving notifications about the upcoming plan changes on October 17, both through text messages and emails. Migration timing will vary based on bill cycle......



.....they....auto.....know.......better........?!



_____________________________________

I reject your reality and substitute my own!



Edited 1 time(s). Last edit at 10/11/2023 09:30PM by NewtonMP2100.
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Re: without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: Tiangou
Date: October 11, 2023 09:50PM
And folks thought things would get better when they retired the "Sprint" brand.



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Re: without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: Lizabeth
Date: October 11, 2023 10:58PM
Great…something else to piss me off.
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Re: without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: RgrF
Date: October 12, 2023 12:27AM
I'm grandfathered on 4 lines but been teetering about TM, this will probably do it.
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Re: without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: N-OS X-tasy!
Date: October 12, 2023 02:05AM
LOL we JUST switched from Verizon to T-Mobile at work like two days ago. Good thing I'm not paying the bill!



It is what it is.
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Re: without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: Speedy
Date: October 12, 2023 05:12AM
Newt, thanks for the heads-up.



Saint Cloud, Minnesota, where the weather is wonderful even when it isn't.
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Re: without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: mspace
Date: October 12, 2023 09:06AM
Many thanks for the heads up! Checking my plan now . . .
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Re: without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: Fritz
Date: October 12, 2023 11:42AM
If it wasn't for the discounted Apple & Netflix, I might consider a Vzn package. Time will tell.



!#$@@$#!

What if the hokey pokey really is what it’s all about?

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Re: without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: mspace
Date: October 12, 2023 12:37PM
Now looking to switch out. Been a LONG time t-mobile user.

I am on the 55+ plan from the beginning, so only paying $60 for 2 lines. I'll have to check my actual usage, but looking at Mint and Tello.

I think people here like Mint. I'll search previous threads, but happy for current recs..
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Re: without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: Fritz
Date: October 12, 2023 12:42PM
My brother has Mint and has been happy, well as happy as a grumpy old f'k "no one's gonna track me" can be.
I believe Mint are a T-Mo MVNO.



!#$@@$#!

What if the hokey pokey really is what it’s all about?

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Re: without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: Michael
Date: October 12, 2023 02:09PM
Here's how to opt-out of the forced migration: [tmo.report]
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Re: without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: mspace
Date: October 12, 2023 02:42PM
Quote
Michael
Here's how to opt-out of the forced migration: [tmo.report]

Thanks!
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Re: without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: wurm
Date: October 12, 2023 03:10PM
Quote
Michael
Here's how to opt-out of the forced migration: [tmo.report]

Yes, thanks for that link. It is a very well-written explanation. One of the reason I went back on our family Plan a couple of years ago was because of the free line and a free iPhone SE 2020. Based on the info in that link, it looks like I may get to keep the free line, even if we do migrate.



Edited 1 time(s). Last edit at 10/12/2023 03:11PM by wurm.
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Re: without so much as a by-your-leave?!....watch out: T-Mobile is automatically upgrading people to more expensive plans....
Posted by: JPK
Date: October 12, 2023 10:40PM
I have a "simple choice family plan" that gives me 4 basically unlimited lines for our family for about $130.

If I am forced to upgrade to "more features" it will force me to investigate switching providers.

Nice job TMobile - you will force millions, who don't think about changing, to think about changing.

So dumb.

JPK
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