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Poll-- return card?
Posted by: h'
Date: January 26, 2006 07:48PM
So, you order a USB 2 card for $10 plus a few more in shipping.

You install it. It works but seems to be firmly grounded in USB 1 territory in terms of speed.

You drop a line to the manufacturer and ask what's up. After a week they respond asking what color the card is. You reply. They tell you it's not compatible with your mac. They tell you to write to another address with X information to request an RMA. You do so. You get an RMA. Shipping back at your own epense, of course.


So, after all that---

Do you pull it and send it in for a replacement which may or may not be the answer (if it arrives), or do you just keep it around for some extra USB 1 ports?

Assuming the post office is kind of a pain to get to during business hours.


Never mind, the answer is clear to me . . . thanks for listening.



I suffer from the same sensitivity that you do. A few nuggets of wisdom were shared with me and I'm "trying" to incorporate them into my life. First, remember that nobody can hurt your feelings unless you let them. You can always reject what is being forced on you emotionally.
Second, nothing changes unless you change it. If you don't want the behavior to be repeated then you need to take action. Otherwise the kid has learned that his behavior is the way to get things done, because everyone lets him get away with it.
In the meantime I sympathize because I've been there.
-beerman
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Re: Poll-- return card?
Posted by: Racer X
Date: January 26, 2006 08:01PM
did someone tell you to order that specific card, or did they ship the wrong one, or did you pick the wrong card?
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Re: Poll-- return card?
Posted by: lafinfil
Date: January 26, 2006 08:16PM
sell it on craigslist-chicago for $20



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Re: Poll-- return card?
Posted by: spearmint
Date: January 26, 2006 08:18PM
I go to Postal Annex to avoid the insurmontable lines at the Post Office. The most sad/interesting thing is the looks on the faces of the people coming through the door at the Post Office when they see the line. True horror.




Da Good Life
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Re: Poll-- return card?
Posted by: h'
Date: January 26, 2006 08:34PM
It's listed on the site and the box as mac compatible:
[www.newegg.com]
Apparently there are different versions that are different colors. It's not clear to me why I got the color that supposedly is not compatible.



I suffer from the same sensitivity that you do. A few nuggets of wisdom were shared with me and I'm "trying" to incorporate them into my life. First, remember that nobody can hurt your feelings unless you let them. You can always reject what is being forced on you emotionally.
Second, nothing changes unless you change it. If you don't want the behavior to be repeated then you need to take action. Otherwise the kid has learned that his behavior is the way to get things done, because everyone lets him get away with it.
In the meantime I sympathize because I've been there.
-beerman
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Re: Poll-- return card?
Posted by: Jimmypoo
Date: January 26, 2006 09:44PM
says it is 2.0 compatible ... I'd argue a little more. They advertised it, so they screwed up if it isn't.
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Re: Poll-- return card?
Posted by: h'
Date: January 27, 2006 12:45AM
Jimmypoo Wrote:
-------------------------------------------------------
> says it is 2.0 compatible ... I'd argue a little
> more. They advertised it, so they screwed up if
> it isn't.

Argue for . . .? With . . ?






I suffer from the same sensitivity that you do. A few nuggets of wisdom were shared with me and I'm "trying" to incorporate them into my life. First, remember that nobody can hurt your feelings unless you let them. You can always reject what is being forced on you emotionally.
Second, nothing changes unless you change it. If you don't want the behavior to be repeated then you need to take action. Otherwise the kid has learned that his behavior is the way to get things done, because everyone lets him get away with it.
In the meantime I sympathize because I've been there.
-beerman
Options:  Reply • Quote
Re: Poll-- return card?
Posted by: Racer X
Date: January 27, 2006 01:48AM
You want the proper card at no additional cost to you. You ordered based upon the info given you by their website. You are off the hook.

don't concede a thing.

they send a postage paid call tag, and in a week or so the proper card shows up or you get 100% of your money back. no less.
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Re: Poll-- return card?
Posted by: h'
Date: January 27, 2006 02:16AM
*sigh*
The "Koutech" people are 3-word e-mail types. I don't get a vibe like they'd even know how to do a call tag.
Are you suggesting I take it up with Newegg? Haven't bothered with them yet-- they can be kind of infuriating in past experience.
Thanks.



I suffer from the same sensitivity that you do. A few nuggets of wisdom were shared with me and I'm "trying" to incorporate them into my life. First, remember that nobody can hurt your feelings unless you let them. You can always reject what is being forced on you emotionally.
Second, nothing changes unless you change it. If you don't want the behavior to be repeated then you need to take action. Otherwise the kid has learned that his behavior is the way to get things done, because everyone lets him get away with it.
In the meantime I sympathize because I've been there.
-beerman
Options:  Reply • Quote
Re: Poll-- return card?
Posted by: spacescape
Date: January 27, 2006 10:20AM
Yes, send a quick e-mail w/ your information to new egg... Explain that this particular one isn't osX compatible according to the rep from the manufacture... Ask if they will send you the proper one.
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Re: Poll-- return card?
Posted by: DavidS
Date: January 27, 2006 12:21PM
I've always had good interactions with NewEgg. They replaced a motherboard for me that had one month left on the warranty and sent me a postage paid box to RMA it. Then they sent me newer model that had USB 2.0 instead of 1.1. I'd definately call them.
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Re: Poll-- return card?
Posted by: h'
Date: January 27, 2006 12:40PM
spacescape Wrote:
-------------------------------------------------------
> Yes, send a quick e-mail w/ your information to
> new egg... Explain that this particular one isn't
> osX compatible according to the rep from the
> manufacture... Ask if they will send you the
> proper one.


From their perspective this -is- the proper one. What am I going to tell them-- "send me the green one and the yellow one, and I'll send the duds back"?





I suffer from the same sensitivity that you do. A few nuggets of wisdom were shared with me and I'm "trying" to incorporate them into my life. First, remember that nobody can hurt your feelings unless you let them. You can always reject what is being forced on you emotionally.
Second, nothing changes unless you change it. If you don't want the behavior to be repeated then you need to take action. Otherwise the kid has learned that his behavior is the way to get things done, because everyone lets him get away with it.
In the meantime I sympathize because I've been there.
-beerman
Options:  Reply • Quote
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