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Caller ID question(s)
Posted by: wurm
Date: July 08, 2007 11:43AM
I plan on calling the phone manufacturer and Verizon on Monday, but in the meantime, does anyone have an answer as to why caller ID sometimes shows the full 10 digits of the caller's number and sometimes it's just the 7 digits?

We need to dial all 10 even for a local call, just adding the 1+ for any kind of long distance. I'm curious because the phone has a call-back feature, but needless to say, doesn't know what to do with a 7 digit called ID number for a callback.
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Re: Caller ID question(s)
Posted by: graylocks
Date: July 08, 2007 11:51AM
on my kitchen phone it's a setting on the phone itself. i can set it to always show 10 digit or only show 7 if it's in my area code. perhaps see if you phone has a pdf manual you can download?
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Re: Caller ID question(s)
Posted by: wurm
Date: July 08, 2007 12:09PM
Thanks, graylocks. The manual indicates only that the home area code must be entered (which I did) so that the phone knows when a number is long distance. Of course, not all 10 digit numbers are long distance. Quick research tells me that it's a function of the phone company as well.
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Re: Caller ID question(s)
Posted by: space-time
Date: July 08, 2007 12:13PM
Quote
wurm
Thanks, graylocks. The manual indicates only that the home area code must be entered (which I did) so that the phone knows when a number is long distance. Of course, not all 10 digit numbers are long distance. Quick research tells me that it's a function of the phone company as well.

(emphasis added)

so if you didn't set the local are code, the phone would treat all numbers as long distance.

Can you erase the local area code, or put a take one that doesn't exist, like 555 I guess? Then the phone would display 10 digits for all calls. Just a shot.
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Re: Caller ID question(s)
Posted by: GGD
Date: July 08, 2007 12:13PM
Quote
wurm
Thanks, graylocks. The manual indicates only that the home area code must be entered (which I did) so that the phone knows when a number is long distance. Of course, not all 10 digit numbers are long distance. Quick research tells me that it's a function of the phone company as well.

If you're in an area that always requires an area code to be dialed, then try telling your phone that your home area code is 999 so that it will never remove the area code.
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Re: Caller ID question(s)
Posted by: space-time
Date: July 08, 2007 12:14PM
GGD, I had the same suggestion, I beat you by a few seconds smiling smiley
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Re: Caller ID question(s)
Posted by: wurm
Date: July 08, 2007 12:41PM
Thanks, all. I'll have to check that. Problem is that some numbers in the same area code are long distance and some are local. If local and a 1 is dialed before the number, I get to hear that lovely sound from the phone company.

Frankly, I'm less concerned about the call-back feature. I'd just like to always see from which area code the call is originating.
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Re: Caller ID question(s)
Posted by: Blurb
Date: July 08, 2007 01:06PM
Wurm, that is exactly what the problem is. We also live where we have to use 10 digit dialing for all calls, and I couldn't figure out why some incoming calls on caller ID were 7 digit and some were 10 digit. I went back and deleted the local area code I had entered into the phone (I didn't have to enter a fake #), and since then ALL calls show as 10 digit display on the caller ID. Hope this helps.
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Re: Caller ID question(s)
Posted by: wurm
Date: July 08, 2007 01:33PM
Hmmm...I'll have to try that, blurb. Not sure I can leave it blank, though. Default is all zeros. I guess I'll find out tomorrow. smiling smiley

Thanks.
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Re: Caller ID question(s)
Posted by: Jp!
Date: July 09, 2007 07:32AM
no help here, never had caller id. I answer all calls without discretion.



Edited 1 time(s). Last edit at 07/09/2007 07:33AM by Jp!.
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Re: Caller ID question(s)
Posted by: wurm
Date: July 09, 2007 09:27AM
UPDATE (for those curious):

I set the phone area code to 000 and all calls now show up as the full 10 digit number. I realize that the call-back feature will not work now for local calls because it will automatically dial a "1" first, but I can live with that.

Thanks for the suggestions.
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