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comcast is down...
Posted by: M A V I C
Date: September 14, 2007 05:15PM
I reset the modem a few times. Left it unplugged for 20 minutes. Finally called. (Now comcast plays ads between prompts.)

Tech says to reboot the modem. So I tell him what I've done, but add I'll reboot it again. Still doesn't come up, on his end either. He stsrts to schedule a tech when he gets notified of an outage in my area.

Apparently they're working on it now. joy.

Anyone elese in the Seattle area have their comcast down right now?

(posted via cell phone.)




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Re: comcast is down...
Posted by: GGD
Date: September 14, 2007 05:27PM
The first test that I do before even touching the modem is to turn on the TV to see if Cable TV is working. It's much easier to convince them that the problem is not with your equipment if you can tell them that both TV and Internet are down.
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Re: comcast is down...
Posted by: weapon
Date: September 14, 2007 05:29PM
Comcast has been deathly slow for me for the last few days.
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Re: comcast is down...
Posted by: M A V I C
Date: September 14, 2007 05:30PM
I don't know about that. Cable tv has been off here for years... since I don't subscribe to it ;)




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Re: comcast is down...
Posted by: graham1352
Date: September 14, 2007 06:03PM
Up for me in Lake City
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Re: comcast is down...
Posted by: will2000
Date: September 14, 2007 06:16PM
Works fine in Bellingham.
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Re: comcast is down...
Posted by: M A V I C
Date: September 14, 2007 06:32PM
I don't know about that. Cable tv has been off here for years... since I don't subscribe to it ;)




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Re: comcast is down...
Posted by: blusubaru
Date: September 14, 2007 07:44PM
I just keep a list of all the times that it's out, what the weather conditions were and the name of the rep that I talk to on the phone. When it comes time to renegotiate my monthly bill it comes in handy.
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Re: comcast is down...
Posted by: M A V I C
Date: September 14, 2007 08:05PM
I called back to ask about status, and I got disconnected. While I was calling in a third time, it came back up.




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Re: comcast is down...
Posted by: Racer X
Date: September 14, 2007 08:40PM
My friend around the corner from you, her Comcast was/is down too. She uses Vonage for her phone, so she is limited to just her cell phone right now.

I should call and see if hers is back up too. Probably is, seeing as we can see in your windows from her house....



Edited 1 time(s). Last edit at 09/14/2007 08:41PM by Racer X.
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