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Apparently Apple doesn't like negative feedback...
Posted by: M A V I C
Date: October 30, 2007 08:59PM
[discussions.apple.com]
Please don't be critical of Stacks if you reply to this post as Apple has been deleting them. Yeah, we can expect the moderators to be a little heavy handed over the next couple of days. After a while it can become a bit difficult to separate out constructive criticism with suggestions for workarounds from scurrilous complaints.

I was trying to find a way to disable stacks. Apparently there's not and all the complaints Apple is getting on that, they've decided to start deleting them.




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Re: Apparently Apple doesn't like negative feedback...
Posted by: Paul F.
Date: October 30, 2007 09:06PM
Nothing new...
I made some extensive posts about bugs and troubles with Apple Remote Desktop 1.x (when that was the current version)...
Apparently they were "too negative" and the posts were deleted.



Paul F.
-----
A sword never kills anybody; it is a tool in the killer's hand. - Lucius Annaeus Seneca c. 5 BC - 65 AD
----
Good is the enemy of Excellent. Talent is not necessary for Excellence.
Persistence is necessary for Excellence. And Persistence is a Decision.

--

--

--
Eureka, CA
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Re: Apparently Apple doesn't like negative feedback...
Posted by: MacMagus
Date: October 30, 2007 09:12PM
Apple has always censored their forums.

The usual trigger for the "disappearing thread" is simple criticism (rants).

Why?

Well, the mods usually explain it something like this: The forums exist for an exchange of helpful information. They are not there for every person with a beef against Apple to post their angry complaints.

There are feedback forms available for users to send Apple their comments about Apple products.

Example:
[www.apple.com]

BTW: I have no doubt whatsoever that Apple knows that most users hate Stacks, the 3D Dock, the transparent menubar and the dumb generic folder icons, but rumor has it that even with tearful rebellions during usability-testing, those "features" are nevertheless still there specifically because STEVE likes 'em. Thus, they probably aren't going away.

...but there should be a new APE engine any day now, and haxies to make Leopard usable will be arriving shortly.
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Re: Apparently Apple doesn't like negative feedback...
Posted by: n-fin-it n-tro-p
Date: October 30, 2007 09:31PM
I got the same thing when I was trying to get assistance with the wifey's PB display.

'Official' verbage in the auto-response email:

"ronklob,

Your post was removed from the forums as it does not follow the guidelines specified in our terms of use. These areas are intended to address technical issues about Apple products. Posts that do not conform to the Apple Discussions Use Agreement are inappropriate.

Reasons that your post was removed may include but are not limited to:
-Speculation or Rumors
-Discussion of Apple Policies, Procedures or Decisions
-Off topic or non-technical posts
-Rude or inappropriate behavior/language
-Polls or Petitions
-Non-constructive rants or complaints
-Advertising

Please read our Apple Discussions Use Agreement so that you may discover what constitutes an appropriate post to our service. Section two, "Submissions," is most germane.

Please see the Apple Discussions Use Agreement at [discussions.apple.com] for more information on the proper use of Apple's Discussion forums.

Each Discussion user is required to agree to these terms before gaining posting privileges. You reserve the right to not post on Apple Discussions should you disagree with these terms.

If you would like to send feedback to Apple about a product, please use the appropriate selection at [www.apple.com]

Sometimes you have comments or concerns for which there is no technical response. If you need the kind of help that a troubleshooting expert can't provide, you can call Apple's Customer Relations group.

++++++++++

This message is sent from a send-only email account. Any replies sent to this address are deleted automatically by the system.


A copy of your message for reference:

Why won't Apple help us with the faulted PB video problem?"
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disable stacks?????
Posted by: slbett
Date: October 30, 2007 09:31PM
Just go to system prefs and to Spaces pane and uncheck
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Re: disable stacks?????
Posted by: M A V I C
Date: October 30, 2007 09:34PM
Quote
slbett
Just go to system prefs and to Spaces pane and uncheck

Huh?




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Re: disable stacks?????
Posted by: slbett
Date: October 30, 2007 10:20PM
Sorry, Misread as spaces.
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Re: Apparently Apple doesn't like negative feedback...
Posted by: MacMagus
Date: October 30, 2007 10:22PM
> Just go to system prefs and to Spaces pane and uncheck

The complaints were about Stacks, not Spaces.

BTW: If you park your Dock on the side of the screen you can go back to something akin to the traditional view.
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Re: Apparently Apple doesn't like negative feedback...
Posted by: jdc
Date: October 30, 2007 10:35PM
dragthing looks better and better everyday =)

[www.dragthing.com]





Edited 999 time(s). Last edit at 12:08PM by jdc.
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Re: Apparently Apple doesn't like negative feedback...
Posted by: M A V I C
Date: October 30, 2007 11:05PM
Quote
MacMagus
> Just go to system prefs and to Spaces pane and uncheck

The complaints were about Stacks, not Spaces.

BTW: If you park your Dock on the side of the screen you can go back to something akin to the traditional view.

I already do that, but it's not even close. No nesting, and doesn't show enough.




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Re: Apparently Apple doesn't like negative feedback...
Posted by: Article Accelerator
Date: October 31, 2007 12:25PM
Quote
MacMagus
BTW: I have no doubt whatsoever that Apple knows that most users hate Stacks, the 3D Dock, the transparent menubar and the dumb generic folder icons

Most people hate change, any change. Users are people too...

Quote

there should be a new APE engine any day now, and haxies to make Leopard usable will be arriving shortly.

Sad.
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Re: Apparently Apple doesn't like negative feedback...
Posted by: john-o
Date: October 31, 2007 12:56PM
Quote
Article Accelerator
Quote
MacMagus
BTW: I have no doubt whatsoever that Apple knows that most users hate Stacks, the 3D Dock, the transparent menubar and the dumb generic folder icons

Most people hate change, any change. Users are people too...

I don't mind change, except for when it results in reduced productivity! I use the Dock popup menus all day every day. Why would they remove that functionality from Stacks? It's just goofy...

Quote
Article Accelerator
Quote
MacMagus
there should be a new APE engine any day now, and haxies to make Leopard usable will be arriving shortly.

Sad.

Agreed, if you mean sad that people are going to have to resort to APE to regain features we all used and loved. Or maybe, sad because Apple has increasingly stopped allowing a lot of beneath-the-hood tweaking to get things looking and working exactly as any individual user wishes. Now they're appearing more and more Micro$oftian in their locking-down of features in the OS...

I see a lot of references, like yours, to the fact that this is just people resisting change. That simply could not be further from the truth in these cases. There is no excuse for removing productive functionality in favor of glitzy special effects!
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Re: Apparently Apple doesn't like negative feedback...
Posted by: M A V I C
Date: October 31, 2007 01:10PM
Quote
john-o
I see a lot of references, like yours, to the fact that this is just people resisting change. That simply could not be further from the truth in these cases. There is no excuse for removing productive functionality in favor of glitzy special effects!

Exactly. It used to take two clicks to launch apps, now it often takes several followed by a double click. The list before was easy to read, now the names are all truncated so I see "Adobe ... CS3" Oh, that's useful. I used to be able to scroll through the list - Not anymore.

If I could control the size of the icons, the length of the name shown, the number of items shown, the icon that displays in the dock... then this change would be nice. Instead they reduced the functionality.

Imagine if they removed spell checking in Mail.app. Or the ability BCC or CC others. Would people still say "oh, you just hate change."




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Re: Apparently Apple doesn't like negative feedback...
Posted by: Article Accelerator
Date: October 31, 2007 11:09PM
Quote
M A V I C
It used to take two clicks to launch apps, now it often takes several followed by a double click.

I don't think so. Drag the Applications folder to the Dock. One click opens the grid, one more launches your chosen application. That makes two.

Quote

If I could control the size of the icons, the length of the name shown, the number of items shown, the icon that displays in the dock... then this change would be nice.

I agree, I think.

There's a trade-off between functional flexibility and interface complexity.
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