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SuperDuper's Super Support!
Posted by: IronMac
Date: February 27, 2006 08:00AM
I downloaded SuperDuper and tried it out yesterday. It logged an Exception error and I emailed SuperDuper's tech support this morning at 7:10 EST. I got a reply back in less than an hour from the developer himself!

This is the second time I've had to ask SD a question and the response has always been blazing fast! Kudos to SuperDuper!
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Re: SuperDuper's Super Support!
Posted by: karsen
Date: February 27, 2006 09:06AM
I second that. They helped me recover from a hard drive failure about a month back. Excellent support, excellent software.
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Re: SuperDuper's Super Support!
Posted by: bangman
Date: February 27, 2006 09:10AM
I've never been able to get it to run right so I have stayed with CCC.



---------
3GHz - The clock is STILL ticking Steve.
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Re: SuperDuper's Super Support!
Posted by: Zoidberg
Date: February 27, 2006 09:39AM
I third that recommendation; stellar support and an excellent program. I've had similar experience with Shirt Pocket. [www.shirt-pocket.com]

I'm also a big fan of Carbon Copy Cloner (CCC), so a kudos there as well. [www.bombich.com]








Edited 1 time(s). Last edit at 02/27/2006 10:31AM by Zoidberg.
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Re: SuperDuper's Super Support!
Posted by: swampy
Date: February 27, 2006 11:08AM
I've had the same stellar support from ShirtPocket. (On a Sunday morning I had a reply in less than 15 minutes!) Wonderful stuff!





If you don't stand for something, you'll probably fall for anything.t
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Re: SuperDuper's Super Support!
Posted by: Silencio
Date: February 27, 2006 11:34AM
Both apps are good for different situations, but I use SuperDuper! more than 75% of the time. Excellent product.

LOL, Agent Zoidberg!
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