I've always just sent my laptops to Apple and never thought much of it. Obviously I've backed it up before but thats it. Yesterday Apple recommended that i take it to a local service provider here in town and i was wondering if i should take any other precautions.

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There’s a guy wearing overalls with no shirt.
Which I think we all know is the International uniform for the last guy you’ll ever see.

I would put in the OEM memory if it isn't installed already.

There have been posts that all the memory or the same memory doesn't make it back, on occasion. Also, some have said that Apple has blamed problems on non-Apple memory, when that was not the case.

I don't know if that is a likely situation with an Authorized Repair Center.

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When a good man is hurt,
all who would be called good
must suffer with him.

Everybody matters or nobody matters.

You and I have memories longer than the road that stretches out ahead.

There is no safety for honest men except
by believing all possible evil of evil men.

We don’t do focus groups. They just ensure that you don’t offend anyone, and produce bland inoffensive products. —Sir Jonathan Ive

-An armed society is a polite society.
And hope is a lousy defense.

You make me pull, I'll put you down.

Mister, that's a ten-gallon hat on a twenty-gallon head.

I *love* SIGs. It's Glocks I hate.

well. Here's hoping they don't blame my malfunctioning click bar on non stock memory. ;)

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There’s a guy wearing overalls with no shirt.
Which I think we all know is the International uniform for the last guy you’ll ever see.

Quote
bazookaman
well. Here's hoping they don't blame my malfunctioning click bar on non stock memory. ;)

I wouldn't put it past them. At the very least they include warnings that 3rd party RAM is out of spec and/or incompatible.

I got one when a SuperDrive was replaced in a Powerbook G4.

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incognegro
I wouldn't put it past them. At the very least they include warnings that 3rd party RAM is out of spec and/or incompatible.

I got one when a SuperDrive was replaced in a Powerbook G4.

Was this Apple or an Apple authorized shop?

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__________________________________
There’s a guy wearing overalls with no shirt.
Which I think we all know is the International uniform for the last guy you’ll ever see.

Quote
bazookaman

Quote
incognegro
I wouldn't put it past them. At the very least they include warnings that 3rd party RAM is out of spec and/or incompatible.

I got one when a SuperDrive was replaced in a Powerbook G4.

Was this Apple or an Apple authorized shop?

Apple mail-in service.

I worked for an authorized shop, we depot'd laptops for time & efficiency purposes.

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Isn't it a good idea to make sure you remove files that could be used for identity theft purposes? I am finally moving all account numbers and passwords to a USB flash drive. I am curious how others handle their info?
Is the encryption feature of Quicken secure enough I wonder ?

I try to send the machine back in as purchased with Apple Care - typically keep any Apple RAM and pull any added RAM.

However, I've replaced with 3rd party RAM and not had any issues with Apple in the past.

If I had the time, I'd clone my machine and toss any personal info, or you can filevault your document files before sending it in, if you have to worry about security.

Normally I count on my total lack of organization in Mail to prevent anyone from finding personal info, but I suspect it would not be too hard when you think about it.

Scary - giving up one of these machines for repair to a 20 something kid who knows enough about computers to be dangerous



Edited 1 time(s). Last edit at 11/18/2008 10:51AM by sekker.

I took my imac to the local shop today. I have a timemachine backup and also a carbon copy cloner backup.

I have had a laptop come back with the RAM pulled and in a nice anti stat bag - with a note saying it was non-standard - I popped it right back in and it worked fine. Repairs were done to what it was sent in for.