A long time client, ( a large company) has been in major transition over the past few years and I have seen my work and role there slowly being marginalized over time. ( due to new people, trimmer budgets etc) This company was folded into a larger company last year and due to this, the marketing team that I dealt with was absorbed into the new larger entity. My main contact there was moved to a new position and no longer involved with marketing. Another contact ( call her Tina) remained on the team but in a smaller marginalized role reporting to a new VP of Marketing. ( Tina is not a fan of me. Not a great sign.)
SO I was recently asked to be a part of a RFI presentation where 4 vendors ( 3 competitors and my company) were to present to the new team based on a very involved set of criteria. The presentation were very in-depth and required about 4 days worth of work to prepare.
We went in and did our presentation to a very dour crowd. Sigh.... And I definitely got the impression we were an "also ran". Fine. I had known that I was losing the business and figured this day would come. I already have replaced the work with new accounts and am kind of glad to be free from dealing with this struggling company and I'm definetly in a "move on" mind set after the presentation.
We were told that "partners would be identified the week of 1/19" and from there future work and projects would be determined. Well, no emails or calls that week. We dropped some thank you notes in the mail and I emailed an assistant who organized the meetings, thanking him and inquired if a decision had been made. No emails, no phone calls....
I'm certain we didn't get the work but I can't help but be really put off by the non communication. I've worked for this company for 8 years and have been fairly integral to their marketing efforts.
I guess this is rantish but, if you prepared a huge presentation for a company to some very specific criteria and had worked for them for several years, would you expect at the very least a "let down call" or even a "let down" email?
I'm more upset about the lack of professionalism than the ended relationship.
It just seems so .... tacky.
Oh, well, diving back into the new client's work.
Just curious if my thinking on this is not realistic to today's business world.
3P